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Same exact experiences here. It's pretty damn annoying and not only will they not deal, they mark up money factors on leases. Beware that little asshat trick. Customer service is excellent at both Seattle and Bellevue but I think they're in cahoots together on not budging on price. You can get a decent price at BMW Salem but I hear they are a pretty bad dealership overall. I've heard good stuff about Jim Mannheimer down there if you're interested.
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