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1800 flowers just takes orders and has deals with local florists who make the arrangements and deliver. They are pretty much at the mercy of who ever the florist is in the area you wanted it delivered at. I've used them before and was not too pleased. Pro Flowers ships everything form their warehouse in a box. The presentation isn't as good as something delivered by a florist, but they are a lot more dependable. I used Vermont Teddy bear for the first time this year and was 110% pleased .
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