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My rates jumped drastically this year, with USAA as well. Told them I was sick of seeing their pricey advertising which was contributing to the rising costs. Their market share is small and anyone in the service that doesn't know they exist lives in a bubble or under a rock or maybe both.
I shopped around and found that i could go geico but it's a company I won't do business with. ended up staying put and lodged a complaint with state about allowing two years in a row such big increase.
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