[M_Six]

Tech support\customer service ploys to get you to hang up and leave them alone. Verizon could teach master classes on this. Repeat the same few bars of some annoying song over and over interspersed with a voice telling you that all reps are busy and please stay on the line. Like you have any other friggin' choice if you need tech support. I usually reach my limit at about 20 minutes.

I also hate automated systems that talk to you like they're real. The local cable company even has one that will ping and reset your cable modem (whether you like it or not). Pressing 0 repeatedly will sometimes get you connected to someone in Central America who *might* be slightly more useful than the automated voice.

The best tech support I've ever dealt with is GoDaddy's. Rarely do you stay on hold more than 5 minutes and most of the time it's much less. You always get an American who knows his/her job and can address your problem immediately.