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Agreed.
Their customer support/ after sale support is not the greatest. I bought a side of side skirt extension from them couple years ago. Before the sale, they would reply to PM and emails within the hour even later in the evening hours. After the sale, clear coat on one skirt extension delaminated from CF. Sent a bunch of emails and PMs to them, no response. Took about a month to hear back and all they said was to polish it. Till this day I have no idea how they think polishing will fix the gel coat when it is separated from the carbon underneath.
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