Sorry for the delay in getting over here guys. I was in and out of the office last week and while I saw this I failed to respond to yall.
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Originally Posted by IanMan
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Sorry for the issues, if you'd like to PM me your old order numbers with the issues I'll review them and try to help make things right after the fact.
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Originally Posted by wyatth
*Ha, just this week I ordered a key fob case from ECS that was listed to fit the E90. It arrived and was too large, 1.5x bigger than the key itself. Guess who gets to pay for the return shipping?
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Please shoot me an order number so I can review and try to make this right for you, you shouldn't have to pay for a site error.
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Originally Posted by svinfinity
....They have their premade “ecs kits” that cost more than the individual items themselves to screw people...
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We're not really in the business of screwing people if you ever see a kit like that feel free to shoot me a note, all of our kits should either be lower than the cost of parts or equal to. Admitting when our back-end system runs pricing updates some of our kits do break and pricing has to be manually fixed, my guys are very quick but some kits do get misses.
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Originally Posted by dkexige
Interesting. Who does the Turner R&D now? I was under the impression that it was still Turner and that they had just sold the warehouse/sales/distribution arm. The turner undertray replacement seems like a decently engineered product to me.
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R&D for Turner Currently:
Turner Part Engineering is headed up in Wadsworth, Ohio.
Turner Software Engineering is headed up in Amesbury, MA.
Turner deployment (packages) are shipped from Wadsworth, Ohio.
As always if anyone has issues please feel free to shoot me a note, I'm here to help yall.
-James