Quote:
Originally Posted by Audioslave686
Quote:
Originally Posted by aira
Here's my experience timeline with them.
2/20 Ordered 2 TAs. Paid with Paypal.
2/25 Shipping confirmation email.
2/26 Mark emailed me to let me know the parts shipped and how the process works
2/27 Parts arrived. One of the TAs came broken at the plastic connector but they assured me there wouldn't be an issue.
2/29 Install the TAs and everything works as usual. I ship back the cores
3/2 They received the cores
Now I'm currently waiting on my core refund and warranty paperwork to be sent back to me.
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I received core refund the next day after they received the cores |
Thanks for posting your experience. Core charges are refunded within the first 3 days of receiving the cores. As far as the refund getting processed back into the account, it can take longer if paid by a cc vs PayPal. PayPal refunds are instant.