Quote:
Originally Posted by Ervin87
I would take them up on their offer and return the kit. If they are willing to sign a document even better. ESS has been around for a long time. They have no reason to keep your money, as long as you ship it back. That is pretty standard policy with almost anything you purchase. Funds are refunded after the product is returned.
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Under normal situations I would have accepted to return the kit and then get my money but after how they dealt with me and the disrespect I have seen and how they ignored me sometimes, I wouldn’t proceed with a return except with good gaurantee to get my money . What if I ship it and then they say this is damaged or this is worn or this is scratched, I lost trust in this company and in the case even if they approve to what I requested I’ll make sure to send detailed photos of everything before and after packing so that I don’t get any execuses after shipping the product back but still I wouldn’t risk all the amount to get after they receive the kit.