This thread was uncalled for... Shit happens, you're frustrated so learn to deal with it. Companies like **********s would happily resolve your minor hick-up no questions asked and its not like they deliberately sent you the wrong piece did they??
I live on the other end of the world and deal with various US-based vendors such as AA, Vorsteiner, **********s and several companies forum sellers that have always taken good care of me.
Geez... cut your local vendors some slack mate!