Quote:
Originally Posted by NatronStar
Yes, pretty much! They have a 7-day 'test drive' period during which you can return the car for pretty much any reason. They also say you have a 100-day warranty period for repairs, but I took it into my shop during that initial 7-day period as I felt I would have the most leverage at that point. Carvana actually uses a 3rd party warranty company, Silver Rock, to handle/pay their repair claims. The process was a bit disconnected (no cross-talk between SilverRock and Carvana, I had to call and fill Carvana in on what was happening several times/request an extension of the return period) and it took a couple weeks, but everything they found was taken care of.
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Wow, nice! Thanks for the info. I wasn't aware of how customer-friendly they would be post-sale. Good to know.
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Current Stable:
2024 G20 M340i Melbourne Red/Cognac
2019 F87 M2 Competition 6MT, LBB, slicktop, exec pkg
2007 E91 328i Silver, slushbox, Eibach fr/E93 M3 rear sway bars, ARC-8