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Originally Posted by E92-Lighting
Quote:
Originally Posted by my335i
this guy from e92lighting.com has horrible customer service. I pm'd him and also went his website to chat about buy some angel eyes. Finally when I got a hold of him via chat I told him he quoted me a price on pm. I ask if instead of shipping can I come down and pick up the angel eyes and get an install on the angel eyes. The response was to email him...WTF...I am already chatting with him and why couldn't he answer my simple questions. I stayed on chat for almost 30 minutes asking him if its possible to get the answer via chat since he was there but ignored me. I got my angel eyes from M odbargains and they had no problems answer all my questions. They also offered to install my angel eyes. All I wanted was an answer and not to be ignored so I suggest stay away from this make shift so called online co and go to an actual company that has a physical building like M odbargains or EAS...
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sorry but your failure to do proper research made your issues worst.
1) you contacted us well past normal business hours late Friday to be exact, in fact, not one 1 hour, but 2 to 3 hours after we are already closed, you contacted us well past normal business hours expecting a reply, not very reasonable, and what experience do you have? no services rendered, no money exchanged, absolutely $0, your post is quite frankly pretty pointless.
2) again, your failure to do research vendor number 1 very clearly has NO WARRANTY on led angel eyes, did they tell you that at the time of purchase?
i dont think so. you paid Full price to get rip off and have NO WARRANTY, how does that make you feel? pretty amazing to get ripped off be super happy and boasting about it,  , we already fixed many not happy clients due to NO WARRANTY from both vendors already, lost count in fact, and we actually embrace it now in fact.
3) next time, do proper research beforehand, not afterhand then the TRUTH comes out.
4) take our advice, you dont have to, its a democratic country buy from anywhere you want, return your NO WARRANTY angel eyes and we will you give you a warranty and install it, just for you, FOR FREE!!
5) we are still wondering why you are so happy/excited to get ripped off and be happy about it?  |
Lol...butt hurt from one customer...😂😂😂... When I did chat someone replied and if it was off hours then why would someone reply and it was not off hours it was 2:30pm on a Saturday that I went online. Do you really have to lie to keep your image of being a rinky half ass company. What is your warranty that they don't have. You will not replace the angle eyes for lifetime and if you do. Post it and I will return the angel eye then get it from you and expect the life time warranty. I know you flapping your mouth just to keep your little clients...lol...when you learn that the customer are the reason why you even have a business you might make enough sales to open your own retail store and not just drop ship all your parts when clients order from you...good luck with you and I will continue to buy from M odbargains and EAS that is a real company...