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      10-15-2020, 11:53 PM   #37
Opie55
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Drives: '15 650i Convertible
Join Date: Apr 2018
Location: US

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Quote:
Originally Posted by eljay View Post
There is a text file with instructions included. I forget the name.
Follow every step carefully. It's a long process, but simple.
Well, I was very proud of myself right up to the end. I downloaded the Standard Tools software and installed it. Then followed all the ISTA installation instructions, but when I launched it the ITSA pane came up but with this message:

"The connection to one of the required databases could not be established. Please check DSS #00046632EN for further trouble shooting."

Seems like a common problem, but the solutions are unclear or seems outdated. Anybody know what I did wrong? The only thing I did not do was when I first launched ITSA to complete setup in the step where you paste the long license info, it asks for my name and email (which supplies a BMW email suffix), an explanation of what I am doing and and a dealer number. I left that blank (besides the license) because the instructions did not mention it. But nothing on Google about the error code mentions that stuff as an issue. Help?
Appreciate 0