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I haven't had a good experience so far either. I placed the order for two actuators on Friday 10/25. I followed up the following week and was told it would ship by the end of the week. Then I was told it would ship Monday 11/4, then it was Tuesday 11/5. Then on Wednesday, after sending emails and leaving several voicemails with no reply, I receive notification that a shipping label has been generated. As of today it has not been received at a USPS facility.
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