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No issues with JBSpeed
I purchased carbon fiber splitters, spoiler, hood vents and mirror caps for my e92 (Sept 2014). Brian was very responsive via email. However, it did get irritating because I would have rather spoke to a person to resolve my issues. I think JBSpeed is a single person online shop and Brian needs to pay closer attention to customer satisfaction (which I also stressed to him via email). I would have preferred him to be more proactive in providing information to the customer about the order as opposed to the customer asking for it because it was either not given or provided late.
With that said, I got my order and one of the splitters was cracked. I had to take pictures of the item, the box and after exchanging emails I got my replacement. Turn around was quick but the email exchange was irritating.
Overall I am satisfied because the products I purchased were exactly as advertised and received a replacement for the damaged item.
I would definitely recommend Brian to other buyers.
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