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      07-25-2018, 04:58 PM   #14
M3_92101
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Drives: 2008 E93
Join Date: Jun 2018
Location: Finland

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I needed my Idle Air Control Valve overnighted for Friday delivery so I specifically called early on Thursday to verify they can actually overnight it still that day. I placed the order with the rep during the same phone call. Well, they shipped it the following afternoon for Monday delivery. At least, if you miss the promised ship date, add Saturday delivery to make up for your error/false promise. I called and complained but they said there is nothing they can do. I asked if I can order a second valve during the same call for Saturday delivery and return the original one that was probably still in their warehouse. They agreed to it and didn't charge for the overnight shipping with Saturday delivery on the second order (and the return was free). It all worked out, but I had to come up with the solution myself...
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