So this morning I got a call from an unknown number and the person on the phone said they were from bank of america in regards of my credit card. My card was overdue by a few days, she knew how much I owed, last 4 of card and the limit/total owed. I then made the payment online while talking to her and she said it would be best to cancel the transaction and do it over the phone so it goes in this day. I said ok make it happen, she then asked for my routing number (which is where I really got concerned), I asked if shes from BOA why does she need it from me. She put me on hold saying she would have to look it up came back and asked if I was ready to complete it. I told her I had to get off the phone bc I was at work could I get a call back number, and she was trying really hard to not let me get off the phone and wouldn't give me a call back number...
A bunch of things threw up red flags, but how did she know all my CC info?
Scam?
For your time:
