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Originally Posted by Laszlo
BMWNA should have stepped up to protect their brand integrity regardless of eBay. It is in their best interest to uphold their policies and customer service. I would not be surprised if BMWNA contacted Dooma, we just don't know about it. I hope they did. I've been a very long-term customer of BMW and would hope for the same support if this was me. And as for eBay, they’re useless when it comes to these sorts of issues. I'm sure if someone, or a group, had the funds, they could uncover a massive shilling abuse/fraud on eBay that would lead into a multi-million dollar class action suit... But again, who's going to take on eBay? I believe they are worth, on paper, more than the big 3. Sad.
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i'm a bit perplexed to see no general message on their site reiterating something along the lines of "....we want to ensure loyal owners that we strive for excellence, and care greatly about the concerns of public buyers...blah, blah, blah".