Customer service is a moot point when dealing with apple.
I got a replacement phone but only after 3 days of fighting with apple to prove that I had an apple care warranty.
To which AT&T was just like yeah we've told them we don't know what their issue is
Although the other day I did have no service (the phone said no service) at 14th and 7th.
The middle of one of the most populated cities in the world and "no service"?
REALLY!?
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