Quote:
Originally Posted by dkmcclelland
A bit of an update here:
I grew tired of waiting for JoyeAuto to respond, so I reached out to AliExpress customer service and sent screen shots of JoyeAuto offering to exchange my device multiple times but not following through and within 24 hours I got a response ensuring that AliExpress will honor the exchange and now have received a message from JoyeAuto that they will exchange the device.
So I will mail the unit back and once they receive it, they will send me a new unit! 🙌🏻🙌🏻🙌🏻
Now I just hope they send the updated unit that doesn't use quad lock. Hoping for the best.
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Good luck. Keep us updated and let us know how they handle the situation. This has me worried that in the future if supported is needed, they won't follow through.
I also have low confidence that if a software update is needed, they won't support this. Hope iOS updates won't mess this setup up.