[V8FunNaturally]

They refused to top-off the oil at the BMW dealer where i bought my car new (factory order new M3). It was a service associate, not the service manager who was out. I got annoyed and had to insist and argue significantly, and even then that SA still said " i'll pay it out of my own pocket this time but we don't give free top-off's". I think the General Manager who is the one who sold me the car would have handled that better but I'm not even sure about that. Geez is that what I'll to expect for future services under warranty ?

This repeated itself verbatim at another local BMW dealership.
I had to top off the oil twice sofar. At another local dealership I talked to the service manager there and he too gave me the same BS ! I also was able to have them cover it after making a major scene in their showroom but again he said "no free top-offs, this one is on me".

both dealerships in NC. Have not tried to call BMWUSA but i will next time this happens.