A big shout out from me to BMW St. John's up here in Canada. These guys always do great work for me.
Today I had the driver airbag replaced on my E70 X5, and I had asked the service advisor to look at what in the heck I had done to the heating system, because the car was getting WAY too warm inside. Well, they fixed that perfectly, no charge. AND - they removed all the layers of winter dirt, grime and salt from the car - AND - they also cleaned to perfection the embarrassingly dirty aluminum winter rims plus cleaned the inside and the floor mats - so now it looks almost brand new. Like, I was looking at the car parked in the lot as the courtesy driver drove me back to pick it up after lunch and I thought "that CAN'T be my car, its clean and the wheels aren't grimy!" Oh yeah, and the airbag too. Even chuckled at my bad joke when I asked them if they tested the airbag.