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      05-12-2026, 08:49 PM   #140
Hydrogen
Bimmer Owner since 1998
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United_States
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Drives: 2020 G20 330i M Sport
Join Date: Jun 2016
Location: Southeast US

iTrader: (0)

Some of the changes to the (direct) Messages area within to iOS mobile app are confusing, inconsistent, and difficult to use.

Due to a very busy personal and professional schedule, the mobile app has enabled me to participate more. However, the Messages are now frustrating.

Clicking on a thread in INBOX, sometimes shows just replies to me; in other threads, also includes my messages to the other party. It is inconsistent.

Also, clicking Reply, I am unable to now reply to a specific message. I’m basically replying to the thread, with a new messsge, and without quoting the person - because there is also no way to quote the other party.

Also, each separate reply to the thread shows up as separate items in the inbox. When you open either up, it now shows both posts as if there are now two entry points into the same view.

It is confusing.

The old approach was better. Please return to the older approach, or think this through and comprehensively rework it. I’m happy to provide more feedback if helpful.

Also, I cannot clear 2 “unread” messages indicator from the app. All of them in the Inbox and Sent folders are read.
Appreciate 0