[M4Tejas]

Originally Posted by AiredaleDad

Agreed. However have you ever noticed that the service departments also give different levels of service? Case in point. I used to live in Seattle, and I had a 1996 Land Rover Discovery. I got treated decently at the dealership whenever I went in for service. A few years later I bought an LR3 in 1996 at a different dealer and the first time I took it to my SAME dealer in Seattle for service I noticed a bit more respect from the staff, and lower wait times for oil service etc. Some times I noticed getting jumped in front of people driving lower tier vehicles like the LR2, Dicoveries, etc. Then one day a few years later, and only 3 months since my last service, I had exchanged it for a Range Rover Sport. Now, not only at the same LR Seattle dealer I had been going to for years, but others in Oregon and California, I was given the red carpet treatment. Instead of having to pay for service loaners (for oil Changes, not repairs under warranty), I was given them for free always. They offered to come pick up my car and deliver it back to my home. They asked if they could bill me instead of insisting I pay immediately when I pickled up my car. And now the car was dried after washing it after service instead of still wet.

I haven't owned a BMW since 1993, so I don't know if anyone has similar experiences with BMW dealers, where owners of Higher end models seem to get treated differently than lower end.

Dealers are only good as "the people" who work there. Some car dealership owners are suspect at this time. Employees at these dealers are stuggling for the most part. Dealers and automotive brand makes are a "dime a dozen"......