Quote:
Originally Posted by Opie55
Why do you care what dealer fixes it? Any dealer has to honor the certification, same as the original warranty. I'd be happy to take it to a place other than the one that was so lazy to begin with. And why do you need a loaner in Florida if you are in New Hampshire? And for future reference, your email is about 3 times longer than it should be, and you really should not start by telling people you deem to be unimportant how important you deem yourself to be. I would not be very inclined to help you either.
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Fort Lauderdale BMW has an excellent service department, I use them for both of my cars and have never had any issues.
It is not realistic to expect a dealer on the east coast of Florida to pickup and do this repair when the car is 2 hours and 20 minutes away, most likely on the west coast or in central Florida. If billt1nh's story is accurate the fault lies with the salesman who said he would arrange for another dealer closer to where the car is currently located to do the repair and then not following up on the matter.
I agree with you that as long as the car is covered by the CPO warranty it doesn't matter which dealer does the work.
In addition, billt1nh mentioned that he spoke to another dealer who said it was most likely caused from a non OEM windshield. Why wasn't the car taken to that dealer and have it properly inspected and correct the issues instead of having someone diagnose the issue with a guess over the phone?
I also agree that if billt1nh is in New Hampshire a loaner is not required.
By the way. the waste majority of Alligator Alley is only 2 lanes in each direction. It is only when you are leaving the east coast and when you arrive in the Naples area that are there more lanes.
