Quote:
Originally Posted by Fezza
Just got mfactory's side of the story via PM and if it's all true and factual then I find their position fair and reasonable. I find Audi's info was missing some detail and a little vague.
The question I had before PMing Mfactory was if someone is buying such an expensive part, what is another couple of hundred to ship it back when it's been checked to be defective by a mechanic and there's a high certainty that there is an issue with it and equal certainty a new one will be shipped back without charge.
|
Not sure how I'm being vague. The problem with this is the additional downtime with my car when I could replace with an OEM driveshaft and not deal with issues any further, which I did and everything is fine now. Also, the cost involved for shipping one way comes pretty close to the cost of a rebuilt OEM driveshaft. I made several trips to my mechanic for them to determine that it's a driveshaft issue. I tried to coordinate a call with MFactory and my mechanic so my mechanic could give a better explanation, that was not accepted.
Also, finding out their side of the story via PM doesn't seem very fair to the situation. How do I know what they're saying is factual. Two sides to every story. You've heard mine...