Quote:
Originally Posted by BPMSport
Quote:
Originally Posted by cjm41
Quote:
Originally Posted by BPMSport
Sounds like you didn't have our software installed at all since the warm up rev limiter wasn't working. Our software only builds on the factory limiter and makes it limit further over the stock cold limiter. We were the first to introduce this feature back in 2012.
This confirms that our software wasn't even loaded to your vehicle. I would expect that you'd see an improvement with a tune on a Catless car.
For the record, we are not critiquing you. We have tuned thousands of cars in 50 countries around the world and have simply stated facts and the proper steps to take to confirm what you believe is happening, with your nose as the measuring instrument. We also included some details of our targeted fuel mixtures in idle, part throttle, and full throttle operation. Since our software doesn't appear to have been installed anyway, it's a moot point.
Hope you enjoy the car and we would still recommend following what we've previously said with stock software loaded to determine if you are running rich to begin with.
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Firstly, my brother (I trust him) who is a master tech wish every cert under the sun used his $6,000 Snapon Verus Pro to tell me the car was running rich. I didn't ask him for tons of details on what all of the numbers and meters on the screen meant. It was his wife's birthday and he was on his way out he was kind enough to give me 15 mins of his time on his way out because I was concerned about my car and wanted to at least verify it was, in fact, running rich. He verified it was running rich and that my o2 sensors were not the issue pretty quick and then had to go.
I can assure you BPM verified via email that my VIN was tuned. I was even provided with what the tune consisted of.
I can assure you I was not running primary cats and was not getting a CEL and not throwing any codes.
I can also assure you I may or may not have personally verified the 155 mph speed limiter was removed.
I'm willing to bet something was amiss. It wasn't the tune itself and I never have called into question the quality of your tune or BPM's reputation. In fact, I went out of my way a number of times to state i had no reason to believe it was the BPM tune.
I'm not quite sure why you guys got so damn defensive and took to criticizing me and my shop.
Again, your input it appreciated. Anytime a trusted vendor jumps on here to provide valuable insight at no cost to anyone it benefits us all.
I would suggest maybe toning down the criticism and defensiveness a bit though. |
Having a record of your VIN in our system doesn't mean the vehicle is currently tuned. It means that a tune was purchase at some point in the last ten years. We have no way of verifying this when you don't have the cable. We have no way of providing any software or diagnosis if you don't have the cable. I'm not sure why the previous owner didn't supply this to you. We are a business and the cable is not free for us, and I'm sorry charging for it and to support a non existing customer is frowned upon by you.
Your stating that the cold limiter was not functional is a clear indicator that it was not tuned. We have customers verify whether the tune is still installed or not by checking this specific behavior on cold start. If you'd like to provide your VIN we can check again on your options.
I am sorry that you find our replies defensive and wish you the best with your car and resolving your running rich issue. |
Your responses on this thread say a lot more about BPM than they do about me.
I would NEVER expect anything for free. I'm a small business owner, myself. But $600 for a cable and to update the name in your support ticket system and/or CRM is highway robbery, pun intended.
You know damn well based on the other evidence I've provided the car was tuned.
You should probably just stop now. There is no reason for you to drag this out. I thanked you, I didn't criticize your tune, nothing.
You had nothing to gain. Now you just look like an argumentative, butt hurt liar. I don't know why. I still haven't bad mouthed you, at all. You could have simply just not replied, at all. Nothing lost. Nothing gained. Now you look like a bit of a prick in front of a portion of your potential client base. You've already indicated you're successful, I'd imagine deservedly so, I don't know why having me choose another tuner would upset you that much that you'd hang out here internet arguing with a stranger from your business account on a Sunday night.
What purpose could this possibly serve?