That's a bummer. Would have been more beneficial for them to simply offer you the coding services which you previously paid for complimentary, or at the very least at a discounted rate, rather than losing your business all together.
As an alternative solution, I recommend Alex@Alpine for all coding services. He does everything remotely after shipping you the OBD2 cable. His prices are cheaper than EAS and the added convenience of not having to leave your home is a big plus!
Quote:
Originally Posted by cenix
Good luck with your business model in the future eas, when you fail on faithful customers you only fail yourself in the long run.
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Cannot agree more with this statement. Not in regards to EAS specifically, but to businesses in general.