Quote:
Originally Posted by MFL
1. This IS OEM for our cars. There is nothing different with regard to the transmission on an M3 GTS.
2. The 2 year warranty is on the performance products, NOT on the fallout from anything they potentially damage past the original 4yr/50k warranty. IE if your strut tower brace cracks, they'll replace it within two years of purchase. There's a difference.
If BMW denies the claim, they don't send the bill to Dinan. That's on you to engage Dinan for reimbursement. They aren't buddies, they are two separate entities and they are also competitors in some way, hence BMW Performance Parts, Dinan even has their own aftermarket CPO warranty. Just because a private dealership may be a Dinan authorized dealer it doesn't mean that BMW and Dinan are playing tummy sticks in the back room.
3. BMW doesn't honor a damn thing from Dinan. There is no back channel agreement. Find one article anywhere directly from BMW or Dinan that says otherwise. BMW does defer to Dealerships for warranty decisions and Dinan Authorized dealerships are more lenient, but that's the extent of it.
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I really think you are making a lot of assumptions in your response.
1. The GTS software is NOT OEM on US cars. If your car us a US market car, it was purchased through and warranties under BMW USA. It's not even an option (manufacturer or dealer installed), thus not covered under the BMW USA manufacturers warranty.
2. Dinan's warranty is, as with all warranties in the US, written in plain english. If you car is still under the 4 year/50,000 mile warranty, Dinan honors their parts for the for the entire term of your new car warranty. If you car is beyond that warranty period, they warranty their parts for 2 years, unlimited mileage.
As far as how warranties are handled, according to the Dinan website, it says "The Authorized Dinan Dealer will, without charge for parts or labor, repair or replace the defective Dinan component(s), as well as any original vehicle manufacturer’s component(s) that may have been directly affected by a Dinan component, using new or authorized remanufactured parts."
I don't see where I am responsible for chasing Dinan for reimbursement. I bought a used Dinan exhaust from a fellow member here and the ceramic coating is flaking off. The dealer who installed my DCT software is working with Dinan for a replacement exhaust. They have no skin in the game on this exhaust but since they are a Dinan dealer, they're working to get the exhaust replaced under warranty.