First off I wanted to let everyone on here know that the OP is a customer of ours.
Checa as well as Mr. Thomas himself are doing everything they can to get this resolved. As everyone knows there is no way to control BMW, and there was no way we could have or the OP perceived something like this happening
The car was submitted correctly and like all orders doubled checked before and after the incident. Just a mishap on BMW side.
I can
PROMISE you we are doing everything we can to make this right. We have told BMW that we want the car delivered in the specs as it was ordered and now we are waiting to hear back from the upper levels at BMW. We are dedicated to fight for whats right, but we are at the mercy of BMW.
Checa should have some more updates from BMW tomorrow.
Once again this sucks and I can totally understand your frustration. Lets see what BMW brings to the table, they are usually really good at making things right.