Hi all! A week ago I ordered an item online from the website, hoping to get a quality product and good service. But when the order arrived, I found that the product was defective and customer service was not able to solve my problem. Despite my many calls and messages, the problem remained unresolved, and then I decided to share my experience on the PissedConsumer website. Yes I agree that this site has become a platform where users can leave reviews about various companies and products, as well as read reviews from other users, but what is the effectiveness of this platform, and can it help consumers protect their rights?

Hi. I understand how frustrating it is to feel deceived and dissatisfied with the quality of the product and service. PissedConsumer can be a useful platform that allows users to share their experiences with others and express their dissatisfactions, but it is important to remember that not all reviews on this site may be valid or helpful. Therefore, besides PissedConsumer, you can use other platforms to read reviews and rate products and companies, such as Yelp or Trustpilot. You can also try to find the contact information for the company's customer service and try to solve the problem directly. Some companies do care about the quality of their products and are willing to provide refunds or replacements for defective products.