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      06-08-2014, 06:27 PM   #1
VictorH
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Probably been said many times but I want to send a shout out to James Clay and his gang for their uniformly excellent customer service. I have one of their high end suspension systems and for whatever reason (it's on my daily driver) I've had strut failure in front and then approx a year later a knocking noise from my rear shocks (they could have said, sorry it's been too long). Both failures evidently were highly unusual, no impacts, pot holes or other reasons for the failures, just a few track events per year and to and from work M-F).

Anyway, couple of weeks ago the rear shocks started making noise, (shock issue was confirmed by manufacturer) James got with the rep and in 2 weeks I had a brand new pair. I have and will continue to be a loyal customer as I couldn't ask for better service.
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      06-09-2014, 11:48 AM   #2
Malek@MRF
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      06-09-2014, 12:18 PM   #3
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