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      02-24-2013, 11:05 AM   #1
No 55mph
1QuikWS6's Avatar

Drives: 09 E92 328iX N51 3-Stage ->M6
Join Date: Jul 2009
Location: Blitzburgh, PA

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Arrow Suggestion to Mods for Feedback Rating

In the past, there was only the one line field to enter a short comment that is visible to all.

At some point you added the large field at the bottom for comments that are visible only to Buyer/Seller/Staff - and made it a 'Required Field' - it won't let you submit feedback rating unless something is typed in that field.

The last (5) members that left me feedback (and I'm sure it happens to others), ignore entering anything in the upper field for visible rating because it is not a 'Required Field' & only enter in the bottom large field - prolly because it is so prominent & your eyes are drawn there, so they think that is where they are to enter comments...

However, when you only enter in large bottom field, the system does NOT add to your numeric feedback rating, nor show any visible comments. And in the end who really cares about comments that are only visible to Buyer/Seller/Staff?

So members 'think' they are leaving feedback, when actually it is a hidden comment and does not add to rating.

Since the whole idea of feedback is to report to other members all good/bad aspects of a deal - wouldn't you want the Public (visible) comment to be a 'Required Field' so system can actually post deal comments for all to see

You can't just 'assume' that members will figure it out, nor are instructions any good as no one reads them - you need to make the Visible feedback comment field a 'Requred Field' in order for the feedback to be submitted.
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