BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > E90/E92 M3 Technical Topics > Engine, Transmission, Exhaust, Drivetrain, ECU Software Modifications
 
Post Reply
 
Thread Tools Search this Thread
      04-17-2013, 01:18 PM   #1
peeti
Second Lieutenant
 
peeti's Avatar
 
Drives: 2011 M3 e90
Join Date: Apr 2012
Location: Chicagoland

Posts: 232
iTrader: (1)

Another Benvo satisfy!

To start, this was a hell of an adventure including restaurant managers, local cops, a tightened sphincter (mine) and a rainstorm from hell. But more on that in a minute.

First allow me to praise the software and more so, the man behind it Mike Benvo. My car is, previous to me, all Dinan'd up. Tune, intake, pulley and L3 suspension. It just came that way along with a full Akra Evo exhaust. I thought it the cat's meow, but the engine just ran rough-ish. That, I just figured, was the nature of the beast and lived with it. The cold start noise it made, however, made me absolutely nuts. The few times my better half pulled the car out while I was standing nearby I felt like I had to vacate my bowels right after due to the low note rumble. It was THAT bad. So I finally got the gumption to get a tune.

I researched the field - sure there are pros and cons and lovers and haters of the various flavors available. I won't go into the merits or cons here, you can (or have already read them). In the end, they're about the same though. Minimal HP gains and some features. BPM adds a feature, however, that I haven't really read about the others delivering - Mike. When people talk about him supporting the product, they aren't kidding and in this case, it made the difference.

The tune did what it advertised to do - got rid of the cold start nonsense, I also lowered my cold-start RPM down and a couple of other things. But a warm and welcome (and somewhat expected) surprise was that driveability improved. Throttle response is a schotche better than with Dinan but the overall feel is just smoother. The car doesn't feel like an old stock-car with a ticking idle. It now just goes and does so very welcomingly. Love the tune - thanks for that Mike.

On to the cops - so the time comes for me to load it up. I live in a condo building on the 5th floor with my garage under ground. No network access there so I run a 50' cable to the window, put my wifi router in the window and wait for the line of sight spot to open up.

It opens up, I run down, drive to the street - spot is taken. GRRRR. Doesn't this local shopper know I have real work to do? Luckily, I found a spot across the street and jumped on it. Not quite line of sight to my wifi, but I still had a 5 bar signal. SWEET!

Get Mike on the phone and we begin. Mike walks through the diags to make sure there are no issues and instructs me to back-up the current code. Since this is roughly a 35 minute copy, we agree that I'll call back when done. Sure enough about a half hour later, I call him up.

It is now raining like crazy. I'm on the street in a restauran/shopping district. Windows are all steamed up because the car is off and I'm in it on a humid raining day.

We decode what was in it - Dinan is using 190 code, so we need a base update to 240. We start loading the 240 update and about 60% of the way through loading, the laptop thrillingly states something along the lines of - USB connection cannot find ECU. Translation: your ECU is now dead and we didn't load the whole code. WHAAAT!?

Mike talks me down off the ledge. We try a few other things and over and over the code load is failing. It's now about 90 minutes into this and I'm freaking out. My cell phone battery is down to 30%. Laptop 35%. Car battery: who knows!?

While we are talking through options, some guy starts knocking on my passenger window. I roll it down (laptop on my lap, windows all steamed up, cables everywhere) and he asks "are you ok?" To which I replied, yes, my car is dead I'm working on fixing it. He tells me "you can't be here, move the car." REALLY rocket scientist? I'd love to! I can't get rid of this guy. He is persistent, I roll the windows up he's still there. WTF?! All the meanwhile, you could stick graphite up my backside and I'd output diamonds.

Finally the dude walks away. We resume trying to load. Fail. Load. Fail. Cop car. Cop car goes past, does a U turn and pulls up along side me. I roll the window down and tell the cop "I live here, here is my DL, my car died while tuning and I'm trying to resurrect it, all my batteries are nearly at 25% and I only have a couple of more shots at it." He looks at my DL, sees that's the building next to it and is actually pretty cool about it. Asks what I'm tuning with, etc... trying to be nice. I tell him - "I'm really sorry, batteries are near gone, I'd love to fill you in but need to get this working." He understands tells me to have a nice evening and good luck.

Load, fail, load, success! It took! So base 240 is now loaded. I'm exhausted. Mike urges me to push on and load the tune itself. Reluctantly I do. Load... FAIL. WTF!?

After about seven tries, it takes. I aged 20 years in the process.

Doing a postmortem on this - what went wrong? Nothing on the BPM side. Don't take this at all as a negative. It was my laptop. I'm on a Mac with VMware and something was interrupting. My best guess for you other Mac guys is that I am running iMessage in the background. Every time an iMessage that went to my iPhone got mirrored to the laptop, it was timed about when the load failed. My guess is that it was interrupting VMware. Killing the wifi for that last load (before starting it) was what was needed.

In any case the take away on this story - while I could have done almost the same thing on my own with the other products, having Mike there with me the whole time and giving me options made the difference.

Right now I have a fantastic tune, a fun story, and maybe I'll get those years back eventually. Many thanks for everything Mike!
peeti is offline  
0
Reply With Quote
      04-17-2013, 01:30 PM   #2
STi_traitor
Banned
 
Drives: BTG 2014 - 3 Laps
Join Date: Sep 2012
Location: Bavaria

Posts: 1,000
iTrader: (0)

Great story! Talk about dedication, satisfaction and frustration in one pop!
STi_traitor is offline   No_Country
0
Reply With Quote
      04-17-2013, 01:37 PM   #3
Koldun
Banned
 
Drives: 2011 E92 M3
Join Date: Oct 2012
Location: Houston, TX

Posts: 659
iTrader: (0)

Great story! I'd be eyeing the ledge myself. Way to persevere!
Koldun is offline  
0
Reply With Quote
      04-17-2013, 02:07 PM   #4
W///
Brigadier General
 
W///'s Avatar
 
Drives: 2008 E92 M3/1999 E36 M3 Coupe
Join Date: Sep 2011
Location: SC

Posts: 4,955
iTrader: (12)

One of the best reviews yet hahaha. Very entertaining. Congrats on your tune!

FYI, I was in and out in 20 mins
__________________
2008 E92 M3: Sparkling Graphite | Bamboo Beige | 6MT | CF Roof | HRE | Eisenmann | BPM Sport | Swift | Arkym | Mode Carbon | M.Perf
W/// is offline  
0
Reply With Quote
      04-17-2013, 02:48 PM   #5
CanAutM3
Brigadier General
 
CanAutM3's Avatar
 
Drives: 2015 M4 DCT
Join Date: Jan 2012
Location: Montreal

Posts: 3,949
iTrader: (0)

Garage List
2015 BMW M4  [4.75]
2006 Audi S4  [0.00]
That was a fun read. Thanks for sharing and congrats on the tune .
CanAutM3 is offline   Canada
0
Reply With Quote
      04-17-2013, 03:34 PM   #6
PrometheusM3
Aquarian
 
Drives: LSB E92 M3
Join Date: Oct 2008
Location: Orange County, CA

Posts: 293
iTrader: (0)

Well written and entertaining story. Thanks for sharing!

This also makes me glad I live in SoCal so I can have Mike tune it himself and make sure all goes smoothly...
__________________
2013 M3 Coupe Individual | Laguna Seca Blue | 6MT | Black Extended | Piano Black | Moonroof
MS Stage II Intake + Test Pipes | Dinan Pulley | BPM Tune | Racing Dynamics Springs | IND painted accessories | ZCP Knob | OSS Angel Eyes
PrometheusM3 is offline   United_States
0
Reply With Quote
      04-17-2013, 03:59 PM   #7
aussiem3
Lieutenant Colonel
 
aussiem3's Avatar
 
Drives: Goggomobil
Join Date: Jul 2007
Location: Kangaroo land

Posts: 1,613
iTrader: (1)

Garage List
2014 BMW X5 30d  [0.00]
2007 E92 M3  [0.00]
I would like to know how many other tuners would have given up after a handful of attempts. This is what I call customer service. Great review and another feather on the cap for Mike Benvo. It's very interesting how people passionately talk about his customer service and then about his tune. Has anyone taken note of that? Just goes to show how much we value someone's one-on-one service. There's a lesson to be learnt from this.
__________________

2007 E92 6MT - Silverstone II with /// Performance Exhaust with ACM Test Pipes and BPM Sport Stage II Dev-Tune - Proper engine warm up, 12-monthly oil change, Castrol TWS 10w-60
2014 F15 X5 3.0d
aussiem3 is offline   Australia
0
Reply With Quote
      04-18-2013, 12:57 PM   #8
MTM
Private First Class
 
Drives: 2009 M3
Join Date: Sep 2011
Location: Houston

Posts: 177
iTrader: (0)

You are a talented writer...very humorous! Thanks for sharing a great review.
MTM is offline  
0
Reply With Quote
      04-18-2013, 04:02 PM   #9
j2m
Colonel
 
j2m's Avatar
 
Drives: '11 E92 M3 DCT
Join Date: Jun 2011
Location: Calgary, Ab

Posts: 2,452
iTrader: (8)

Garage List
2011 BMW E92 M3  [5.00]
Great story tellin there
Congrats on the tune
__________________

11' E92 M3 Space Grey | DCT | ESS VT2- 625 | Gintani Race (valved) + Quad Res Catless X-Pipe | KW Sleeve's | GC Camber Plates|Arkym Diffuser | Vorsteiner VRS Lip | P3 Boost Guage | Stud Conversion
PHOTO's: Click Here ESS VT2 625 PHOTOS: Click Here
j2m is offline   Canada
0
Reply With Quote
      04-18-2013, 04:20 PM   #10
JD3
Captain
 
Drives: 09 e92 M3, DCT.
Join Date: Apr 2010
Location: Columbus, OH

Posts: 669
iTrader: (3)

Lol, i wouldve freaked too! I had to do mine with an ancient laptop bc my work would castrate me if i used their equipment. It took forever but Mike was patient with me and we got it loaded up. Like your situation, it had nothing to do with Mike but he was cool about my predicament.
JD3 is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 07:56 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST