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      12-14-2012, 10:49 PM   #1
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Drives: 2013 Jerez Black E92
Join Date: Aug 2012
Location: Norcal

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Dealer service reviews

I am picking up my E92 M3 tomorrow, and I was having a conversation with a friend regarding reviewing the dealer SAs. He told me that (at least at his dealership) there are basically only two ratings: 5 stars, and (not 5) stars, i.e., 4,3,2,1, and 0 stars are all equivalent.

What is your guys experience on this?
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      12-14-2012, 11:18 PM   #2
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Drives: 2011 E90 M3
Join Date: Jun 2010
Location: New Orleans, LA

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Don't recall your previous experience but is this your first BMW? Experiences are all over the map though most who post have had a bad experience and they are here to vent about it. My experiences at my dealer have been excellent. Might be best to spend some time talking to the SA's if you can, you can quickly tell those who know their stuff from those who are simply there to book appointments...
2011 Space Grey E90 M3, DCT, Comp. Pkg.
1997 Z3 2.8, Artic Silver, Tanin Red interior, MT
1974 2002tii, Inka, 5 sp manual
BMWCCA # 327475
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