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      12-14-2012, 10:49 PM   #1
UCBPhD
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Dealer service reviews

I am picking up my E92 M3 tomorrow, and I was having a conversation with a friend regarding reviewing the dealer SAs. He told me that (at least at his dealership) there are basically only two ratings: 5 stars, and (not 5) stars, i.e., 4,3,2,1, and 0 stars are all equivalent.

What is your guys experience on this?
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      12-14-2012, 11:18 PM   #2
kscarrol
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Don't recall your previous experience but is this your first BMW? Experiences are all over the map though most who post have had a bad experience and they are here to vent about it. My experiences at my dealer have been excellent. Might be best to spend some time talking to the SA's if you can, you can quickly tell those who know their stuff from those who are simply there to book appointments...
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