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      11-17-2012, 01:51 PM   #1
manari06
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Thumbs down Bobby @ PYspeed!!!!

OK so I ordered a set of VMR 19'' with a set of TPMS for my new 2013 E92 M3 2 weeks ago! Well the wheels just got shipped yesterday and to my surprise guess what? they got shipped USPS Parcel! WTF I paid $300 for Priority shipping and they shipped my shit Parcel? I emailed Bobby to ask why were the wheels shipped parcel when I paid all that money for Priority and I know I got over charged for shipping, this was his reply

When APO orders are processed by the vendor the default shipping is Parcel post. We don't control how they ship items unless noted to in the invoice. The Item that was shipped via priority was the TPMS as we ship it directly from our facility.

So they don't control how the vendor ships items out but sure do control how much to charge for the shipping! well correct me if I'm wrong but I thought PYspeed was the vendor because I ordered thru them.

This was a very bad and unpleasant experience It sure will not happen again because I will never order thru them again. Just beware before purchasing from this vendor I don't think I'm the 1st one they done this to.

For all of those living in APO address I highly recommend you read the following thread I posted about shipping charges.
http://www.m3post.com/forums/showthread.php?t=769853

I wrote it after ordering the wheels! this is how I know know I got over charged for shipping.
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      11-17-2012, 02:24 PM   #2
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I hear you. I think I got over charged for a USPS flat rate box. My problem is they don't except returns, but my fault for not reading their policies ahead of time.
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      11-17-2012, 02:30 PM   #3
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Assuming I believe PYSpeed's response that they don't control (or know) how vendors ship (big assumption), the right thing for PYSpeed to do *now* is refund you the difference in shipping fees based on what you paid for and what shipping service was used.
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      11-17-2012, 02:47 PM   #4
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wow another bad review for PYSpeed - I don't think I'm ever buying anything from them again...
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      11-17-2012, 03:52 PM   #5
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bro they are shitty i ordered my winter set of wheels thru them on oct 5th and still havnt gotten them and had to call again tonight bc its below freezing here and i need the wheels to mount my winter tires....ill NEVER order from them again and let everyone else know the same!!!!
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      11-17-2012, 04:06 PM   #6
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Amazing What a lame excuse to justify the excessive shipping charge. As already stated by someone because pyspeed knows priority shipping was not used, yet the OP was charged for it, pyspeed should refund the difference. This is one forum vendor I'll never use because they'll find someway to screw you...
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      11-17-2012, 04:13 PM   #7
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py speed is an amazing and honest company nuff said.
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      11-17-2012, 04:23 PM   #8
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This is the second bad review I've read from pyspeed. I won't be buying from them. Why risk it when there are other venders backed by positive reviews?
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      11-17-2012, 04:30 PM   #9
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Quote:
Originally Posted by tbone28 View Post
Assuming I believe PYSpeed's response that they don't control (or know) how vendors ship (big assumption), the right thing for PYSpeed to do *now* is refund you the difference in shipping fees based on what you paid for and what shipping service was used.
I don't see them doing that! but hey you can only learn from your mistakes right? I'll make sure I'll keep putting it out there how shitty they are.
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      11-17-2012, 04:32 PM   #10
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pretty shady...quite in line with the feeback I posted on PYSpeed.

I don't think it's coincidence that so many people have had problems with them.
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      11-17-2012, 04:37 PM   #11
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Quote:
Originally Posted by M3FREAK View Post
bro they are shitty i ordered my winter set of wheels thru them on oct 5th and still havnt gotten them and had to call again tonight bc its below freezing here and i need the wheels to mount my winter tires....ill NEVER order from them again and let everyone else know the same!!!!
I hear you bro I know those wheels might not make it to me until January or so! I feel like disputing the charges with USAA so they can do the claim and have PYspeed refund me the money at least for shipping!
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      11-17-2012, 05:02 PM   #12
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Ohhh No. I just ordered a things from them a couple days ago. I hope I don't get screwed.
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      11-17-2012, 05:24 PM   #13
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Ohhh No. I just ordered a things from them a couple days ago. I hope I don't get screwed.
You might be good since you in Cali and them too!
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      11-17-2012, 05:28 PM   #14
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Quote:
Originally Posted by manari06 View Post
You might be good since you in Cali and them too!
I'm not only in Cali, but local to them. When I asked if I could pick up locally, I was told it would be shipped direct to me. As a customer, if I want to pick up at the shop, then I think I should be allowed that. It's easy for PYSpeed to have the items shipped to them instead of me.
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      11-17-2012, 05:41 PM   #15
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Quote:
Originally Posted by tbone28 View Post
I'm not only in Cali, but local to them. When I asked if I could pick up locally, I was told it would be shipped direct to me. As a customer, if I want to pick up at the shop, then I think I should be allowed that. It's easy for PYSpeed to have the items shipped to them instead of me.
I think that's to over charge customers on shipping! I think whatever discount they offer customers they take back on shipping charges, I just got offered a refund of $100 from them for the shipping I told them to keep it is not gonna make me change how I feel about them, bottom line is I will never order anything with them, and before I buy from any vendor here I will inquired about them first and see what type of feeback I get.
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      11-17-2012, 05:44 PM   #16
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It shouldn't take bad press for a refund to be offered. If the right thing were done from the get go, this thread would have never been posted.
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      11-17-2012, 05:46 PM   #17
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Quote:
Originally Posted by manari06 View Post
I hear you bro I know those wheels might not make it to me until January or so! I feel like disputing the charges with USAA so they can do the claim and have PYspeed refund me the money at least for shipping!
yeah im thinking by the time they are here ill be back at the Nurburgring and wont even need the winters hahahahaha
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      11-17-2012, 05:49 PM   #18
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Quote:
Originally Posted by tbone28 View Post
It shouldn't take bad press for a refund to be offered. If the right thing were done from the get go, this thread would have never been posted.
I hope that none of the Service Members stationed overseas ever order anything from them! Let this be a prime example of how much they sux and their horrible customer service.
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      11-17-2012, 05:51 PM   #19
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Quote:
Originally Posted by M3FREAK View Post
yeah im thinking by the time they are here ill be back at the Nurburgring and wont even need the winters hahahahaha
Yeah Bro that's my 1st stop, and since I get back when M Flight start doing the trips and get together!!!
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      11-17-2012, 05:53 PM   #20
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Quote:
Originally Posted by manari06 View Post
Yeah Bro that's my 1st stop, and since I get back when M Flight start doing the trips and get together!!!
yeah im down bro just keep up on the track haha
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      11-17-2012, 05:57 PM   #21
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yeah im down bro just keep up on the track haha
I'll try Bro!!!
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      11-17-2012, 08:06 PM   #22
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I bought my exhaust and rear diffuser from PYspeed without troubles but all these bad reviews lately will give me pause in the future
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