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      11-28-2012, 09:19 PM   #1
Zzhou
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Unhappy UPDATE!!!--Finally my GTS5 bumper is here. BUT shipping company damaged the Paint!

Update!

After waiting for about a month, I did not heard any response from shipping company. Rich from GTB(my vendor)decided they will took care me, we contact the IND and let them did the fix. All the repair cost is taken care by GTB. I got the bumper installed by IND yesterday, the result is perfect, looks never been damaged.
I would like to thank Rich from GTB and Andrew from IND. Very good customer service from Rich.


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After waited about two month, I got my bumper today. When I open the box, I saw this...


the damage is on the right side head light area. Overall its a beautiful piece. IGNORE the pink sofa

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Last edited by Zzhou; 01-30-2013 at 02:42 PM.
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      11-28-2012, 09:20 PM   #2
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Beautiful. Congrats! Good luck with your insurance claim, they usually run pretty smoothly.
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      11-28-2012, 09:23 PM   #3
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Thats sad man !
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      11-28-2012, 09:36 PM   #4
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Quote:
Originally Posted by Sam@ModeCarbon View Post
Beautiful. Congrats! Good luck with your insurance claim, they usually run pretty smoothly.
I hope so, I will contact the vendor and shipping company tomorrow. After waited so long this just so disappointed.
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      11-28-2012, 09:48 PM   #5
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Quote:
Originally Posted by zhouzitao View Post
I hope so, I will contact the vendor and shipping company tomorrow. After waited so long this just so disappointed.
Damn, hope it works out. Insurance should pay you out and you still get to keep the damaged part. That damage looks like it could be fixed/mended and painted over.
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      11-28-2012, 10:02 PM   #6
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Damn sorry to hear about the damage but that bumper is sooo sick
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      11-28-2012, 10:06 PM   #7
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That looks like it will buff right out. J/K. Hope everything goes smooth with your insurance claim. You might be able to sell the damage bumper if they let you keep it. Best of luck.
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      11-28-2012, 10:27 PM   #8
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Quote:
Originally Posted by And1M3 View Post
That looks like it will buff right out. J/K. Hope everything goes smooth with your insurance claim. You might be able to sell the damage bumper if they let you keep it. Best of luck.
Well I don't think so...This is limited to 75 units only...
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      11-28-2012, 10:33 PM   #9
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It's not the fault from the shipping company, it's the actual molding, bad mold. My friend's and mine came like that too but was not that bad thou. Nonetheless, why not try with the insurance company first?

PS~It's just a manuf. defect, this is the 4th bumper I have seen with the same exact area damaged from straight from Vosteiner, the shop that did the paint job should've done a better job on the bumper before painting it.

Last edited by M3sicko; 11-29-2012 at 08:35 AM.
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      11-28-2012, 10:46 PM   #10
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Ouch, nothing that paint wont clear up
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      11-28-2012, 11:20 PM   #11
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Quote:
Originally Posted by zhouzitao View Post
Well I don't think so...This is limited to 75 units only...
Keep us posted on what the vendor has to say. Ask for a return shipping label if they request the bumper back. You shouldn't be paying for a return item that came damage. Also if the vendor decide to give you partial payment back, you could take it to repair the bumper. Hope it all works out.
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      11-28-2012, 11:44 PM   #12
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i think you want to show off your sofa
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      11-28-2012, 11:51 PM   #13
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i think you want to show off your sofa
Well...its my roommate's sofa..your from Shanghai? me too~ LOL
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      11-29-2012, 05:47 AM   #14
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Quote:
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Well...its my roommate's sofa..your from Shanghai? me too~ LOL
lol yea in sh, just got the car recently, u on xcar or autohome?
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      11-29-2012, 06:14 AM   #15
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Sorry to hear about the damage Good luck getting this resolved quickly!
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      11-29-2012, 10:38 AM   #16
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Quote:
Originally Posted by dozaiya View Post
lol yea in sh, just got the car recently, u on xcar or autohome?
Well. my home is Shanghai, but currently I live in US. still in College.
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      11-29-2012, 11:49 AM   #17
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Quote:
Originally Posted by zhouzitao View Post
Well. my home is Shanghai, but currently I live in US. still in College.
lol im ur reverse, was originally in canada and now in sh, damn was gonna ask u about mod shops in sh, hope to see ur car soon!
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      11-29-2012, 11:59 AM   #18
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Definitely just appears to be damaged during shipment.
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      11-30-2012, 03:13 PM   #19
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Quote:
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Definitely just appears to be damaged during shipment.
Yep, looks like they lift one side of the box up, then the weight moves down and put too much pressure on the bottom side.
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      11-30-2012, 10:17 PM   #20
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I'm mad for you bro. I just got my GTS5 bumper in after waiting for 2 months. argh.
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      11-30-2012, 10:36 PM   #21
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Do u make the prons on that pink sofa
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      12-01-2012, 12:17 AM   #22
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Quote:
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I'm mad for you bro. I just got my GTS5 bumper in after waiting for 2 months. argh.
When I ordered mine. I have been told the lead time is about three weeks only. Post your pics when you got it installed! I'm still waiting the response from the shipping company.
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