BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > E90/E92 M3 Technical Topics > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing
 
Steve Thomas BMW
Post Reply
 
Thread Tools Search this Thread
      07-28-2012, 10:42 PM   #1
CanAutM3
Brigadier General
CanAutM3's Avatar
Canada
72
Rep
4,373
Posts

 
Drives: 2015 M4 DCT
Join Date: Jan 2012
Location: Montreal

iTrader: (0)

Garage List
2015 BMW M4  [4.75]
2006 Audi S4  [0.00]
Angry Dealer overfilled oil... again

So I got an oil change at the dealer this week. Today I noticed the oil level is >MAX .

This is the second time this happens at this dealer on this car. Third time if I count the time another dealer overfilled my E46 .

Why can't they get something as basic as an oil change right .

I'll have to bring it in on Monday to have them fix it. It is a good thing I have the whole day tomorrow to calm down . I'm pissed!
Appreciate 0
      07-28-2012, 11:07 PM   #2
Mr C
Captain
Mr C's Avatar
16
Rep
754
Posts

 
Drives: E92 Dakar and E90 AW
Join Date: Aug 2009
Location: SoCal

iTrader: (0)

My dealer ALWAYS under-fills it a bit.

Even the Master Tech, that works on my cars states that it is not good to overfill an M3.

When I'm a quart low, I add just under the quart.
__________________
2011 E90 M3 Alpine White M-DCT
2011 E92 M3 Individual Dakar 6MT
Appreciate 0
      07-29-2012, 03:25 AM   #3
py0413
Major
py0413's Avatar
Canada
19
Rep
1,178
Posts

 
Drives: 2012 M5
Join Date: Jul 2008
Location: BC

iTrader: (2)

happend to me 75% (3 out of 4) in the past. All 3 times I had to show them the owner's manual and pointed it out the mistake they had done. I don't think they deserve to charge me $345+tax for an oil change after the warranty/service plan expires, so M3 was gone.
__________________
Must stop eating..............
Appreciate 0
      07-29-2012, 07:11 AM   #4
GIdriver
Major
GIdriver's Avatar
United_States
17
Rep
1,353
Posts

 
Drives: 2014 E63 AMG-S
Join Date: Dec 2010
Location: Somewhere in Time

iTrader: (0)

Incredible!
__________________
2014 E63 AMG-S
2012 C63 AMG (P31) - gone
2011 E90 M3 FBO - gone
Appreciate 0
      07-29-2012, 10:27 AM   #5
jphughan
Brigadier General
jphughan's Avatar
United_States
39
Rep
3,474
Posts

 
Drives: 2011.75 M3 E92 6MT
Join Date: Mar 2011
Location: Austin, TX

iTrader: (0)

Same happened to me. I've read true dangerous overfills trigger actual warnings (yellow triangle, etc.) It also doesn't help anyone that the indicator is notoriously unreliable; people have seen it bounce from full to half to add 1 qt back to full. I'm going to leave it as-is since I've already made several trips to the dealer recently for various reasons.

I agree it's irritating though, and I'm sure the techs wish just as much as we do that these cars had normal dipsticks. This stupid electronic sensor can't possibly have been a cheaper solution in terms of parts (never mind the over-engineering and R&D that undoubtedly went into it), and it sure as hell isn't a better solution. Or give us both! One to trigger warnings on the dash and one bulletproof method to confirm.
__________________
11 M3 E92 Le Mans | Black Nov w/ Alum | 6MT | Premium 2 | Convenience | 19" | EDC | Prem Audio | Moonroof | BMW Apps | Yoko AD08 R | Vorshlag Adjustable Camber Plates | StopTech ST-60 380mm BBK | Castrol SRF Fluid | ModMyNav.com rear camera | OEM Euro Sunglasses Holder
Appreciate 0
      07-29-2012, 11:14 AM   #6
PrimoM3
Chemofski
PrimoM3's Avatar
United_States
19
Rep
1,294
Posts

 
Drives: '13 X5M
Join Date: Feb 2008
Location: West Coast, U.S.

iTrader: (0)

How hard is it to completely drain the car and fill to the spec amount? If this is done properly, the tech shouldn't need to rely on the e-dipstick for anything other than to confirm it is working properly and shows what was poured in.

One question- do the dealerships fill from a drum with a gun/gauge on it, or do they just crack open quart-sized bottles? Either way, no excuse in my opinion.

I'd go back and bitch to the Service Manager. If it continues to happen, switch dealers or negotiate with the Service Manager to provide you with the oil change kit, receipt, an go do it yourself.
__________________
'13 Individual Frozen Brilliant White ///M3 Coupe
Ordered 2/15/12 | Euro Delivery on 9/21/12 | U.S. Redelivery on 12/6/12 | Motor Dead on 7/15/13

'13 Space Gray/Mugello Red X5///M
Pavement Punisher | Snow Muncher | Family and Board Hauler | Roadtripper
Appreciate 0
      07-29-2012, 12:31 PM   #7
ec_E92
Enginerd
United_States
8
Rep
293
Posts

 
Drives: another AW
Join Date: Oct 2010
Location: cbus, oh

iTrader: (1)

At least they put the oil cap back on correctly. A previous dealership I'll never visit again couldn't get that "technique" correct and by the time I was home I had oil all over my engine bay.

This car is actually very easy to change oil on, you just have to get it up in the air and level and I can DIY for under $100 (I use LubriMoly 10W60) and an hour of my time.
__________________
2008 E92 AW 6MT ///eibach's///ARC-8///Muffler Delete
Appreciate 0
      07-29-2012, 12:35 PM   #8
Brainofjjj
Astronaut
Bahamas
14
Rep
638
Posts

 
Drives: car
Join Date: Mar 2008
Location: Dallas - Preston Hollow

iTrader: (5)

Garage List
2012 BMW X5d  [0.00]
2003 BMW M3  [0.00]
1970 240Z  [0.00]
Guys I've had my oil changed 3 times and it always shows overfill on the gauge. I talked to the lead tech and he told me they always follow BMW spec and some cars show an overfill. Mine always does. I dont see how a little extra is a bit deal. Mine always goes back to normal after 100 miles.

I'm not that precise in my race cars and they run 24 hours straight with no failures. I had one car burn a quart an hour due to bad rings and I just kept dumping oil in it. At some point the oil can get aerated and froth but that has to be extra quart normally.
__________________
Current: SBM X5d, Jet Black E46 M3, Black FJ Cruiser, 1970 240Z
Former: '11 MCB E90 M3, 2011 Lotus Exige, 2003 350Z, 2002 WRX, 1996 Supra turbo, 1984 320i, 1987 E28 M5
Appreciate 0
      07-29-2012, 01:24 PM   #9
CanAutM3
Brigadier General
CanAutM3's Avatar
Canada
72
Rep
4,373
Posts

 
Drives: 2015 M4 DCT
Join Date: Jan 2012
Location: Montreal

iTrader: (0)

Garage List
2015 BMW M4  [4.75]
2006 Audi S4  [0.00]
Quote:
Originally Posted by Brainofjjj View Post
Guys I've had my oil changed 3 times and it always shows overfill on the gauge. I talked to the lead tech and he told me they always follow BMW spec and some cars show an overfill. Mine always does. I dont see how a little extra is a bit deal. Mine always goes back to normal after 100 miles.
Good to know. I'll drive it around a bit and see if it comes down.
Appreciate 0
      07-29-2012, 01:57 PM   #10
BMRLVR
Grease Monkey
BMRLVR's Avatar
Canada
39
Rep
2,334
Posts

 
Drives: 2011 E90 M3,1994 Euro E36 M3/4
Join Date: Apr 2006
Location: Fort McMurray, Alberta, Canada

iTrader: (3)

Check your work order and see the quantity of oil that was billed. The TWS only comes by the liter so it should read 9 or 10 L on the work order.

I have changed my oil 4 times and each time I had to put in about 9-9.5 L to get the car to show full. I am sure the car is not much over full..... If you don't mind crawling under it you could just drain the front sump. It holds between 1/2 & 3/4 of a liter.
__________________
2011 E90 M3 ZCP - Individual Moonstone/Individual Amarone Extended/Individual Piano Black With Inlay:LINK!!!
1994 Euro E36 M3 Sedan - Daytona Violet/Mulberry:LINK!!!
Appreciate 0
      07-29-2012, 02:56 PM   #11
racedoc11
Major
racedoc11's Avatar
United_States
24
Rep
1,274
Posts

 
Drives: 2013 Audi RS5 & 08 M3 E93 SOLD
Join Date: Jan 2008
Location: USA

iTrader: (1)

Garage List
2013 Audi RS5  [5.00]
2008 E93 M3  [5.00]
I'm sorry I'm not buying that, mine was overfilled and I didn't notice it until 3 weeks later (level was at the correct level when I left the dealer). The car developed a nasty grind after start up and they replaced the vanos tensioners.. I think it is related ....
Quote:
Originally Posted by Brainofjjj View Post
Guys I've had my oil changed 3 times and it always shows overfill on the gauge. I talked to the lead tech and he told me they always follow BMW spec and some cars show an overfill. Mine always does. I dont see how a little extra is a bit deal. Mine always goes back to normal after 100 miles.
Appreciate 0
      07-29-2012, 04:32 PM   #12
jphughan
Brigadier General
jphughan's Avatar
United_States
39
Rep
3,474
Posts

 
Drives: 2011.75 M3 E92 6MT
Join Date: Mar 2011
Location: Austin, TX

iTrader: (0)

Quote:
Originally Posted by racedoc11 View Post
I'm sorry I'm not buying that, mine was overfilled and I didn't notice it until 3 weeks later (level was at the correct level when I left the dealer). The car developed a nasty grind after start up and they replaced the vanos tensioners.. I think it is related ....
It's possible that those issues are related, but if it was correct when you left the dealer and later showed as overfilled, how can one know what the actual level was? Unless you added oil yourself, I think it's fair to assume that more oil didn't end up in the system (if anything, the opposite would've happened), so once again we're back to the irritation of inaccurate sensors.
__________________
11 M3 E92 Le Mans | Black Nov w/ Alum | 6MT | Premium 2 | Convenience | 19" | EDC | Prem Audio | Moonroof | BMW Apps | Yoko AD08 R | Vorshlag Adjustable Camber Plates | StopTech ST-60 380mm BBK | Castrol SRF Fluid | ModMyNav.com rear camera | OEM Euro Sunglasses Holder
Appreciate 0
      07-29-2012, 07:52 PM   #13
racedoc11
Major
racedoc11's Avatar
United_States
24
Rep
1,274
Posts

 
Drives: 2013 Audi RS5 & 08 M3 E93 SOLD
Join Date: Jan 2008
Location: USA

iTrader: (1)

Garage List
2013 Audi RS5  [5.00]
2008 E93 M3  [5.00]
I didn't add even one drop of oil. It was the sensor which didn't detect the high level when I left. These sensor can read low one day and high the next. To make it worst I never had a warning message at the idrive either. Now the grinding issue improved but it is still there...
Quote:
Originally Posted by jphughan View Post
It's possible that those issues are related, but if it was correct when you left the dealer and later showed as overfilled, how can one know what the actual level was? Unless you added oil yourself, I think it's fair to assume that more oil didn't end up in the system (if anything, the opposite would've happened), so once again we're back to the irritation of inaccurate sensors.

Last edited by racedoc11; 07-29-2012 at 08:01 PM.
Appreciate 0
      07-30-2012, 07:59 AM   #14
CanAutM3
Brigadier General
CanAutM3's Avatar
Canada
72
Rep
4,373
Posts

 
Drives: 2015 M4 DCT
Join Date: Jan 2012
Location: Montreal

iTrader: (0)

Garage List
2015 BMW M4  [4.75]
2006 Audi S4  [0.00]
Quote:
Originally Posted by IamLegend View Post
Why don't you fill your own oil so that you don't have to deal with dealerships? All it takes is a jack really which I'm sure one of your friends have if you don't want to buy one yourself.
Free maintenance...

Now that the car is off warranty, I will most likely will
Appreciate 0
      07-30-2012, 08:16 AM   #15
Brainofjjj
Astronaut
Bahamas
14
Rep
638
Posts

 
Drives: car
Join Date: Mar 2008
Location: Dallas - Preston Hollow

iTrader: (5)

Garage List
2012 BMW X5d  [0.00]
2003 BMW M3  [0.00]
1970 240Z  [0.00]
The dealers are supposed to follow BMW procedures when filling so if it's overfull its one of 2 things in my mind.
Either they aren't following procedures and use another liter which will be on your receipt.
OR
Your sensor is off and it's showing an overfill. In this case follow the procedure for an accurate reading. You cannot just read the gauge as your driving down the road. There are a ton of posts on this.

I refuse to believe though that a little extra oil can break something, that's ridiculous.
__________________
Current: SBM X5d, Jet Black E46 M3, Black FJ Cruiser, 1970 240Z
Former: '11 MCB E90 M3, 2011 Lotus Exige, 2003 350Z, 2002 WRX, 1996 Supra turbo, 1984 320i, 1987 E28 M5
Appreciate 0
      07-30-2012, 09:27 AM   #16
CanAutM3
Brigadier General
CanAutM3's Avatar
Canada
72
Rep
4,373
Posts

 
Drives: 2015 M4 DCT
Join Date: Jan 2012
Location: Montreal

iTrader: (0)

Garage List
2015 BMW M4  [4.75]
2006 Audi S4  [0.00]
Quote:
Originally Posted by Brainofjjj View Post
The dealers are supposed to follow BMW procedures when filling so if it's overfull its one of 2 things in my mind.
Either they aren't following procedures and use another liter which will be on your receipt.
OR
Your sensor is off and it's showing an overfill. In this case follow the procedure for an accurate reading. You cannot just read the gauge as your driving down the road. There are a ton of posts on this.

I refuse to believe though that a little extra oil can break something, that's ridiculous.
I agree, a little extra oil shouldn't do any harm. That's the thing with the stupid e-dipstick, you don't know by how much it is over.

I however had a pretty bad experience with a dealer overfilling my E46 :

On the highway, driving back home from the dealer after the oil change, I suddenly saw a huge cloud of smoke behind the car. I immediately pressed the clutch, shut down the engine and stopped on the shoulder. When I opened the hood, there was oil all over the place . When I pulled the dip stick, I saw that the oil level was about half an inch above the max mark (at least you can trust a dip stick ). I did not know what went wrong, so I had the car towed back to the dealer.

I was told that the pressure release plug in head let go due to an over pressure in the oil sump caused by the oil overfill. The plug was replaced and the car returned to me.

After that, the car did not drive as well. I swore I could hear pinging sounds in the mid RPM range. After 6 months of complaining and multiple visits to dealer to be told nothing was wrong with the car , I insisted on getting the most experienced tech and stayed in the shop with him. We finally diagnosed the problem, the head gasket had cracked due to the over pressure and caused a leak between two cylinders. Head gasket replaced and car was fine after that.

So yes, overfilling can cause pretty bad damage .

This could be the reason I am now a bit oversensitive to overfilling .

Last edited by CanAutM3; 07-30-2012 at 05:52 PM.
Appreciate 0
      07-30-2012, 11:00 AM   #17
elm3
M3 Lover
elm3's Avatar
United_States
26
Rep
1,864
Posts

 
Drives: 2009 e92 M3 Interlagos Blue
Join Date: Sep 2008
Location: Canton, GA.

iTrader: (1)

Garage List
Overfilling an enigine with oil, especially our engines with 12:1 compression, is bad. You will ruin all of your seals with too much pressure. The pressure has to go somewhere. I will never overfill an engine with oil. That is why when my car asks for a qt. of oil, I will always put half a qt. and call it a day. It will read almost at the top line when I do that.
__________________
'09 E92 ///M3 Interlagos Blue, 6MT, Silver Novillo Leather, CF Trim, Premium Package, Technology Package, Cold Weather Package, Premium Sound, 19" Wheels, Moonroof-Toy/ '14 335i, Sport Line, Premium Package, Technology Package, 19" wheels, Heated Seats - Daily Driver/ '04 Yamaha R1 - Toy/ '06 Yamaha Raptor 350-Toy
Appreciate 0
      07-30-2012, 04:13 PM   #18
tbonem3
Private First Class
8
Rep
132
Posts

 
Drives: 2012 M3
Join Date: Sep 2011
Location: US

iTrader: (0)

just noticed my oil is over the max as well. it was at the dealer last week for a crank seal leak, and they supposedly replaced the seal and had to add oil in the process... Picked the car up yesterday and oil level was normal from what I recall, but not 100% sure I paid 100% attention.

Just took the M on a short spin this afternoon, and noticed the oil level/warning in yellow is beyond the second arrow on top?!

I mean WTF, car has 2200 Mi, am I going to live a normal life and start going to work on time and enjoy life and enjoy this car, or am I going to start hanging out and dropping off and picking up at the dealer???!

should I drive it for a few extra miles to see if the oil level warning changes, or should i take it to the dealer straight in the morning? wtf man..
Appreciate 0
      07-30-2012, 05:08 PM   #19
elm3
M3 Lover
elm3's Avatar
United_States
26
Rep
1,864
Posts

 
Drives: 2009 e92 M3 Interlagos Blue
Join Date: Sep 2008
Location: Canton, GA.

iTrader: (1)

Garage List
Quote:
Originally Posted by tbonem3 View Post
just noticed my oil is over the max as well. it was at the dealer last week for a crank seal leak, and they supposedly replaced the seal and had to add oil in the process... Picked the car up yesterday and oil level was normal from what I recall, but not 100% sure I paid 100% attention.

Just took the M on a short spin this afternoon, and noticed the oil level/warning in yellow is beyond the second arrow on top?!

I mean WTF, car has 2200 Mi, am I going to live a normal life and start going to work on time and enjoy life and enjoy this car, or am I going to start hanging out and dropping off and picking up at the dealer???!

should I drive it for a few extra miles to see if the oil level warning changes, or should i take it to the dealer straight in the morning? wtf man..

I would measure it again on a level (as you can) floor. If it does read MAX, I would drain a little from the front sump drain plug. Then start the car and measure it. It should be good.

Eric
__________________
'09 E92 ///M3 Interlagos Blue, 6MT, Silver Novillo Leather, CF Trim, Premium Package, Technology Package, Cold Weather Package, Premium Sound, 19" Wheels, Moonroof-Toy/ '14 335i, Sport Line, Premium Package, Technology Package, 19" wheels, Heated Seats - Daily Driver/ '04 Yamaha R1 - Toy/ '06 Yamaha Raptor 350-Toy
Appreciate 0
      07-30-2012, 05:15 PM   #20
tbonem3
Private First Class
8
Rep
132
Posts

 
Drives: 2012 M3
Join Date: Sep 2011
Location: US

iTrader: (0)

i will see what the oil level is in the morning. I will probably do a reset also. Mind you I only driven about 30 miles since picking up the car from dealer yesterday, where they added some oil.

I know I just got this car, so haven't gotten around to do my own oil change yet. I know the DIY section probably talks about the sump drain plug procedure, but is that something I can do without jacking the car up and reaching in there? Is the bolt easy to find? thanks again.
Appreciate 0
      07-30-2012, 05:52 PM   #21
elm3
M3 Lover
elm3's Avatar
United_States
26
Rep
1,864
Posts

 
Drives: 2009 e92 M3 Interlagos Blue
Join Date: Sep 2008
Location: Canton, GA.

iTrader: (1)

Garage List
Quote:
Originally Posted by tbonem3 View Post
i will see what the oil level is in the morning. I will probably do a reset also. Mind you I only driven about 30 miles since picking up the car from dealer yesterday, where they added some oil.

I know I just got this car, so haven't gotten around to do my own oil change yet. I know the DIY section probably talks about the sump drain plug procedure, but is that something I can do without jacking the car up and reaching in there? Is the bolt easy to find? thanks again.

It depends on how much room you have between drain plug and floor. Remember that you have to have room for the tool you are going to use to loosen up the drain plug and a drain pan. I would raise the car a bit to have room and really watch what you are doing. Let me know if you need more help, I can give you my number and I can answer more.

Eric
__________________
'09 E92 ///M3 Interlagos Blue, 6MT, Silver Novillo Leather, CF Trim, Premium Package, Technology Package, Cold Weather Package, Premium Sound, 19" Wheels, Moonroof-Toy/ '14 335i, Sport Line, Premium Package, Technology Package, 19" wheels, Heated Seats - Daily Driver/ '04 Yamaha R1 - Toy/ '06 Yamaha Raptor 350-Toy
Appreciate 0
      07-30-2012, 06:41 PM   #22
Leonardo629
Major
United_States
13
Rep
1,206
Posts

 
Drives: 2013 M3 Coupe
Join Date: Sep 2006
Location: Walnut, CA

iTrader: (9)

Take it to the dealer if you don't have all the proper tools. Maybe a fellow member can help you out?

I've done the oil change myself, it's almost impossible without putting at least the front on some jack/ramp
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:06 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST