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      06-06-2012, 07:33 PM   #23
Neema
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Quote:
Originally Posted by persian54 View Post
2K for a paint correction is actually reasonable if it's a really tough job

I've heard of more expensive paint corrections, and cheaper ones too
Pro-Mobile Detail said it was in the worst condition they've ever seen a car return from a shop. They said the entire car needed careful color sanding.

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Originally Posted by socalbreeze View Post
My friends IS300 had coilovers install by RANZ. It was downright atrocious, nothing was adjusted and it was not tightened. When we took it to TWS, Albert had to completely re-install the coilovers. He thought my buddy try to install it himself. He couldn't believe a shop had install it.

I have never gone there, nor will I ever will. After I saw the facebook messages it just solidified the fact that these guys are clowns.
That makes 3 people that I know of with this same issue.
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      06-06-2012, 09:22 PM   #24
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Sorry you had to go through that ordeal man! Definitely staying away from these creeps.
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      06-06-2012, 09:27 PM   #25
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Quote:
Originally Posted by persian54 View Post
2K for a paint correction is actually reasonable if it's a really tough job

I've heard of more expensive paint corrections, and cheaper ones too
I totally concur. 2K seems reasonable for a good quality job that many of us would be happy with.
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      06-07-2012, 12:30 AM   #26
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Quote:
Originally Posted by EuroSquad:Neema View Post
It's not drama, it's a review about bad business. Here's one person.
i guess we differ in that... if it's not drama then why the repost when this situation occurred over 3 months ago. well at least that's how it seems since the link you provided to e90post was initially posted in the month of March.

i've talked to a few people that know about the details of this "drama," as i will continue to call it, and it seems both sides were told they did not handle it the way it should've been.

so with that said... i'm sorry you got such bad service from them but all the cars that i've seen leave that shop are in great condition. but that just my lowly opinion

good luck with whatever you want to happen in this situation.
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      06-07-2012, 12:46 AM   #27
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Yes they are but this guy is a new member of ES and is crying about things...anyone want to send him a pacifier...
new user and got banned lawl.
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      06-07-2012, 02:09 AM   #28
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Quote:
Originally Posted by EuroSquad:Neema View Post
Pro-Mobile Detail said it was in the worst condition they've ever seen a car return from a shop. They said the entire car needed careful color sanding..
I haven't seen too many cars in a bad condition...but i have seen way worse that yours....(not saying yours wasn't bad, it was bad)

The car I'm referring to cost more than a full Akra exhaust to do a paint correct on
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      06-07-2012, 02:11 AM   #29
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Quote:
Originally Posted by persian54 View Post
I haven't seen too many cars in a bad condition...but i have seen way worse that yours....(not saying yours wasn't bad, it was bad)

The car I'm referring to cost more than a full Akra exhaust to do a paint correct on
Yikes! So, $2,000 was reasonable then.
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      06-07-2012, 11:07 AM   #30
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Bunch of fucking clowns.....

The messages seal the deal. RANZ MOTORSPORT FTL....
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      06-07-2012, 02:03 PM   #31
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Quote:
Originally Posted by E90///M3` View Post
i guess we differ in that... if it's not drama then why the repost when this situation occurred over 3 months ago. well at least that's how it seems since the link you provided to e90post was initially posted in the month of March.

i've talked to a few people that know about the details of this "drama," as i will continue to call it, and it seems both sides were told they did not handle it the way it should've been.

so with that said... i'm sorry you got such bad service from them but all the cars that i've seen leave that shop are in great condition. but that just my lowly opinion

good luck with whatever you want to happen in this situation.
Thank you.
It's not a repost. This is the 1st review. The detailing review didn't include Ranz's name until this week.
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      06-07-2012, 09:23 PM   #32
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can someone post a link to their shop...so i can avoid them

bad customer service...I sure wont put up with that.
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      06-08-2012, 12:08 PM   #33
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Any company that talks like that to there customers is bad news to me I wouldnt deal with them period...
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      06-08-2012, 12:10 PM   #34
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new TROLL and got banned lawl.
Fixed
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      06-08-2012, 02:24 PM   #35
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Quote:
Originally Posted by EuroSquad:Neema View Post
Thank you.
It's not a repost. This is the 1st review. The detailing review didn't include Ranz's name until this week.
really? it looks like you started that other thread in March and it says RANZ MOTORSPORT right at the end of the first post. although it does say you edit your post on June 5 @ 2am. you could have just added that last paragraph but to me it looks like you are bringing up old news and trying to drag shit through the mud... especially after talking with my friends in EuroSquad.

but to each his own. you can choose to give negative reviews about whomever you choose.
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      06-08-2012, 02:33 PM   #36
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Wow, that has to be the most unprofessional customer service i have ever seen. Goodluck OP.
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      06-08-2012, 09:20 PM   #37
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Quote:
Originally Posted by E90///M3` View Post
really? it looks like you started that other thread in March and it says RANZ MOTORSPORT right at the end of the first post. although it does say you edit your post on June 5 @ 2am. you could have just added that last paragraph but to me it looks like you are bringing up old news and trying to drag shit through the mud... especially after talking with my friends in EuroSquad.

but to each his own. you can choose to give negative reviews about whomever you choose.
Also added at the same time original post was edited. That was a review for innovative detailing. Paint wasn't the only issue. This is the 1st review about my experience at Ranz. They earned their negative review.
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      06-09-2012, 12:30 AM   #38
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Ahh.. posted in the right section now.

The guy isn't stirring shit up. He's giving a heads up. It's called situational awareness and it saves lives in certain situations much less saves money and grief here. Bravo.

It also doesn't matter if 8 out of 10 cars that Ranz does are absolute perfection. The language and manner in which he conducted himself tells me all I need to know about this... person.

Regards..

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      06-09-2012, 03:58 AM   #39
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Quote:
Originally Posted by E90///M3` View Post
really? it looks like you started that other thread in March and it says RANZ MOTORSPORT right at the end of the first post. although it does say you edit your post on June 5 @ 2am. you could have just added that last paragraph but to me it looks like you are bringing up old news and trying to drag shit through the mud... especially after talking with my friends in EuroSquad.

but to each his own. you can choose to give negative reviews about whomever you choose.
I'm just curious to know what would you have done if it happened to you. Some of the stuff you said, don't make sense at all. Did you even look at the messages RANZ regurgitated at OP??!! He spend his money there, not only did the shop completedly screwed up the work, then they had the audacity to cuss out OP like he was some roadkill. Unbelievable, if you are a fanboy just come out and say it.
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      06-09-2012, 11:37 AM   #40
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Quote:
Originally Posted by EuroSquad:Neema View Post
Also added at the same time original post was edited. That was a review for innovative detailing. Paint wasn't the only issue. This is the 1st review about my experience at Ranz. They earned their negative review.
alright... granted. i did say that in the post that you may have added the Ranz portion in. i apologize cause it did look like you had started it in MARCH and brought up the fact that Ranz messed up your paint. now that you've clarified that it was an edit then that is clear.

Believe me, i feel bad about your situation... just after reading the story from your post, calling the people i know of ES as well as folks at Ranz, TO ME, i feel like it was pretty blown out of proportion on both sides. i'm not going to "rat" on anyone or let it be known the details i heard from people NOT directly involved in the situation but by the OPs friends and teammates. but good luck with whatever it is you're trying to accomplish... i have no qualms against you, just trying to clarify as best possible for myself


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Originally Posted by socalbreeze View Post
I'm just curious to know what would you have done if it happened to you. Some of the stuff you said, don't make sense at all. Did you even look at the messages RANZ regurgitated at OP??!! He spend his money there, not only did the shop completedly screwed up the work, then they had the audacity to cuss out OP like he was some roadkill. Unbelievable, if you are a fanboy just come out and say it.
first off... don't dare call me a fanboy. if you knew every single detail then i could tell you what i would've done to the tee. but YOU DON'T! so, i'll just say IF i paid them money to do work on my car then i would trust that they will remedy any situation that may arise. Of course this is provided that i'm not a dick, not rushing them, and not trying to get the cheapest price possible (BTW... i'm NOT saying the OP did any of that).

i know i'm doing this in the wrong order but... secondly, the stuff i've said does not make sense? that sucks, cause i'm trying to be as clear and objective as possible. sure, i know Jay at Ranz and i have had minor work done by them. but i'm not his best friend and i'm not here to defend him til the death. and YES, i did look at the messages and i also know he's been known to have a short fuse. i'm not saying it was the right thing to do at all but just putting it out there. with that said... please explain to me which part you believe i'm not making sense. i'll try to clarify for you
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      06-09-2012, 04:44 PM   #41
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alright... granted. i did say that in the post that you may have added the Ranz portion in. i apologize cause it did look like you had started it in MARCH and brought up the fact that Ranz messed up your paint. now that you've clarified that it was an edit then that is clear.

Believe me, i feel bad about your situation... just after reading the story from your post, calling the people i know of ES as well as folks at Ranz, TO ME, i feel like it was pretty blown out of proportion on both sides. i'm not going to "rat" on anyone or let it be known the details i heard from people NOT directly involved in the situation but by the OPs friends and teammates. but good luck with whatever it is you're trying to accomplish... i have no qualms against you, just trying to clarify as best possible for myself




first off... don't dare call me a fanboy. if you knew every single detail then i could tell you what i would've done to the tee. but YOU DON'T! so, i'll just say IF i paid them money to do work on my car then i would trust that they will remedy any situation that may arise. Of course this is provided that i'm not a dick, not rushing them, and not trying to get the cheapest price possible (BTW... i'm NOT saying the OP did any of that).

i know i'm doing this in the wrong order but... secondly, the stuff i've said does not make sense? that sucks, cause i'm trying to be as clear and objective as possible. sure, i know Jay at Ranz and i have had minor work done by them. but i'm not his best friend and i'm not here to defend him til the death. and YES, i did look at the messages and i also know he's been known to have a short fuse. i'm not saying it was the right thing to do at all but just putting it out there. with that said... please explain to me which part you believe i'm not making sense. i'll try to clarify for you
Yo I dont wanna stray too much off from the topic, since OP posted this to warn people about a shop, in this particular incident its RANZ. I just didn't understand what you were insinuating when you had said that OP is stirring things up, IMHO, I don't think he is. He is merely saying he had a horrible experience with them which is perfectly understandable.

I didn't even know you personally know guys at RANZ, but from your post, sounded like you were taking sides with the shop. Anyhow, I assume Jay at RANZ is a business owner, short fuse or not he has ABSOLUTELY no right to tell off a customer in a manner he conducted himself. I'm a business owner, theres no way in hell I would ever talk to my customers in such way, especially knowning the fact that we, as a business had under-performed in the first place.
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      06-22-2012, 05:52 PM   #42
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fun read
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      07-09-2012, 01:28 AM   #43
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Lied to me and told me they purchased OEM M3 rear bumper to use for it's fender flares, like I had asked for, but actually used a bunch of bondo and charged me $760 for parts and labor they never did. Jay even went so far as to tell me they plastic welded everything. Straight up lie.



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      07-09-2012, 01:10 PM   #44
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fun read
More like educational read. Shitty customer service, long wait times, even having to redo work can all happen from time to time.

But dishonesty... is a straight up business killer. Ranz, you've been branded. Done.
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