radio not working this morning... any help?

dibxna · 09-19-2011, 04:16 PM

woke up and went out the door for work... plugged my iphone in to the aux plug-in. power was on for the stereo, power was on for my iphone and confirmed volumes were up on each. confirmed the stereo was on AUX and the iphone was actually playing music...

no sound coming from the speakers. i ejected and reinserted a cd to see if that would prompt the cd player to work... nothing. it stayed on auxiliary and did not switch over to cd (i have no idrive).

when i hit the 'audio' button on the stereo and select cd or radio or aux it does not change to the selected option. it stays on auxiliary or momentarily (less than a second) flashes the screen for the radio or cd and reverts straight back to the aux input but still plays no sound.

I turned the car off at a stop light for a few seconds and restarted. nothing.

anyone experience this?

anyone have a solution rather than me wasting a day at the dealership?

E90414M · 09-25-2011, 07:27 PM

Had the same thing happen to me yesterday, 9/24. I just picked up a 2011 e93 and was using the ipod connection for the first time. The car has 200 miles on it. ipod played for about 15 minutes and suddenly cut out. Since then, I hear no sound from anything (radio, cds, bluetooth audio, etc.) not even the gong warning me that I am not wearing my seat belt.

I even tried using the phone through the bluetooth and the sound did not come through the speakers. Though the person on the other end heard me, so the mics are still working.

I sure hope this is not a contagious electronics problem in this car, I have learned from experience that these problems are very contagious to other parts of the vehicle.

E90414M · 09-27-2011, 08:28 PM

Dealership called today and said they checked all wire connections and found no issues. They "reprogrammed" the car and still no sound. Tech reached out to the "engineers" and they have authorized an AMP replacement. Part should be coming in Wed/Thur and they said it should do the trick... For now, it's a Kia Sorento ! Disappointed.

JJM335 · 09-27-2011, 09:03 PM

I had this happen several times over the last 3 years until it finally occurred within a few miles of my dealership. I drove up and showed my service adviser. The fix was a combination of a new amp and a software update.

kmarei · 09-27-2011, 09:39 PM

Quote:

Originally Posted by JJM335

I had this happen several times over the last 3 years until it finally occurred within a few miles of my dealership. I drove up and showed my service adviser. The fix was a combination of a new amp and a software update.

me thinks it was the software upgrade that fixed it
because i have the same issue
and i am not using the OEM amp
and once when it happened i plugged in my ipod straight into the amp
and i could hear sound fine
so i knew the headunit was not sending out any signal
sometimes i also fix it by changing sources
i turn it on at tuner
and no sound
i switch to USb and lo and behold
sound!

dibxna · 09-28-2011, 04:47 PM

weird thing for me is i within the last 1000 miles had a service appointment and they did the software update then. prior to the update there was no errors or issues at any time. the even more strange part was that after i let my car sit at work all day i came back out to find that it had begun working again...

since the 19th when i posted I have been unable to replicate the problem so my SA thinks im special as hell im sure.

elp_jc · 09-28-2011, 05:28 PM

Quote:

Originally Posted by E90414M

I even tried using the phone through the bluetooth and the sound did not come through the speakers.

That happened to me just once, when car was fairly new. Everything worked perfectly (all audio sources, bluetooth, nav, etc); just no sound at all, even gongs. Next ignition cycle everything was back to normal, and never an issue again. Weird. Oh, and this is an '08 built on 06/08 with enhanced audio... which already had the improved cooled amp.

Quote:

Originally Posted by JJM335

The fix was a combination of a new amp and a software update.

Good to know, in case it ever happens again. Or should I say if it ever becomes permanent? Dealers don't do squat unless they can reproduce the issue

. I've had several such electronic gremlins just once, so not too worried about them. But not too confidence inspiring after warranty either

. Still 1-1/2 years to go though. Good day.

DavidZ · 09-29-2011, 02:12 PM

For whomever had this problem, do you still get the "gong" sound? It comes from the audio system - not sure if it comes from the headunit, but it does go through the OEM or aftermarket amp.

dibxna · 09-29-2011, 04:32 PM

Quote:

Originally Posted by DavidZ

For whomever had this problem, do you still get the "gong" sound? It comes from the audio system - not sure if it comes from the headunit, but it does go through the OEM or aftermarket amp.

good question - in all honesty i had not paid enough attention to notice if it did or not. i would presume not but will update the thread if i can replicate this problem once more.

elp_jc · 09-29-2011, 06:42 PM

Quote:

Originally Posted by DavidZ

For whomever had this problem, do you still get the "gong" sound?

Nope in my case. And OP also said no to that. Total silence... except the rattles, creaks, and wind/road noise

.

09E92M34ME · 10-21-2011, 07:15 AM

I had the same problem this morning. I hope it works when I go back out to start my car. Any TSB on this problem that anyone can point me to?

stefan · 04-20-2012, 06:21 PM

Quote:

Originally Posted by elp_jc

Nope in my case. And OP also said no to that. Total silence... except the rattles, creaks, and wind/road noise

.

Same here.. just happened when my car came out of the shop. Fried amp?

stefan · 04-25-2012, 02:20 PM

Update: for anyone coming across this problem, the issue was a blown amplifier. For me this problem occurred while the car was in the shop; I imagine hooking the amp up while the battery was connected, or something of that nature.

Officially known as "no warning tones". No sound, no gong, no music, no voice.

E90toM3 · 05-01-2012, 02:11 PM

I have the same problem (almost) ... the radio work intermittently and only display the time and date. Once it stop working, only the eject and power buttons work (next time I will try to see if the gong works). I took out the radio and notice that it was hot to the touch. A different radio was immediately put in after that and it work just fine. Anyone have the same experience? Do I have a defective radio?

09-19-2011, 04:16 PM	#1
dibxna Lieutenant Drives: 2009 LMB e90 m3 sedan Join Date: Oct 2010 Location: arizona Posts: 551 iTrader: (0)	radio not working this morning... any help? woke up and went out the door for work... plugged my iphone in to the aux plug-in. power was on for the stereo, power was on for my iphone and confirmed volumes were up on each. confirmed the stereo was on AUX and the iphone was actually playing music... no sound coming from the speakers. i ejected and reinserted a cd to see if that would prompt the cd player to work... nothing. it stayed on auxiliary and did not switch over to cd (i have no idrive). when i hit the 'audio' button on the stereo and select cd or radio or aux it does not change to the selected option. it stays on auxiliary or momentarily (less than a second) flashes the screen for the radio or cd and reverts straight back to the aux input but still plays no sound. I turned the car off at a stop light for a few seconds and restarted. nothing. anyone experience this? anyone have a solution rather than me wasting a day at the dealership? __________________ 09' E90 M3 :: Le Mans Blue w/ silver novillo :: DCT 66' 427 Big Block Corvette :: Maroon :: Straight Piped 56' ford f-100 truck :: NSX blue :: lowered :: custom interior :: custom audio :: colorado custom wheels
	Tweet

09-25-2011, 07:27 PM	#2
E90414M E90414M Drives: '13 E92 Join Date: Jan 2011 Location: Washington, DC Posts: 28 iTrader: (0)	Mine has gone deaf as well!! Had the same thing happen to me yesterday, 9/24. I just picked up a 2011 e93 and was using the ipod connection for the first time. The car has 200 miles on it. ipod played for about 15 minutes and suddenly cut out. Since then, I hear no sound from anything (radio, cds, bluetooth audio, etc.) not even the gong warning me that I am not wearing my seat belt. I even tried using the phone through the bluetooth and the sound did not come through the speakers. Though the person on the other end heard me, so the mics are still working. I sure hope this is not a contagious electronics problem in this car, I have learned from experience that these problems are very contagious to other parts of the vehicle.

09-28-2011, 04:47 PM	#6
dibxna Lieutenant Drives: 2009 LMB e90 m3 sedan Join Date: Oct 2010 Location: arizona Posts: 551 iTrader: (0)	weird thing for me is i within the last 1000 miles had a service appointment and they did the software update then. prior to the update there was no errors or issues at any time. the even more strange part was that after i let my car sit at work all day i came back out to find that it had begun working again... since the 19th when i posted I have been unable to replicate the problem so my SA thinks im special as hell im sure. __________________ 09' E90 M3 :: Le Mans Blue w/ silver novillo :: DCT 66' 427 Big Block Corvette :: Maroon :: Straight Piped 56' ford f-100 truck :: NSX blue :: lowered :: custom interior :: custom audio :: colorado custom wheels

09-29-2011, 02:12 PM	#8
DavidZ Private First Class Drives: '11.5 E90 M3 Join Date: Apr 2011 Location: Maryland USA Posts: 196 iTrader: (0)	For whomever had this problem, do you still get the "gong" sound? It comes from the audio system - not sure if it comes from the headunit, but it does go through the OEM or aftermarket amp. __________________ '11.5 M3 sedan \| Jerez Black Metallic \| 6MT \| M Performance Exhaust \| no DCT no EDC no NAV no nonsense

10-21-2011, 07:15 AM	#11
09E92M34ME Captain Drives: 2009 E92 M3 Join Date: Jul 2008 Location: VIRGINIA Posts: 820 iTrader: (0)	I had the same problem this morning. I hope it works when I go back out to start my car. Any TSB on this problem that anyone can point me to? __________________ 09 E92 M3,AW/FR. MODS:Performane Kidney Grills,Side Gills,Exhaust Tips,Gloss Black M3 Badge,BMW Performance Pedals,359 Satin Black GTS Wheels,285/30/19R & 255/35/19F PS2's,Dinan Stage I Suspension,Macht Schnell Spacers 12mmF,10mmR,ApePerformance Filter,Carbon Fiber Hood Vents,Rear Fogs,Euphoria 6k,LCI Tails,LUX v3,OEM IND Painted Alpine White CF Performance Spoiler, Front Splitters, and Front Reflectors.

09-27-2011, 08:28 PM	#3
E90414M E90414M Drives: '13 E92 Join Date: Jan 2011 Location: Washington, DC Posts: 28 iTrader: (0)	Dealership called today and said they checked all wire connections and found no issues. They "reprogrammed" the car and still no sound. Tech reached out to the "engineers" and they have authorized an AMP replacement. Part should be coming in Wed/Thur and they said it should do the trick... For now, it's a Kia Sorento ! Disappointed.

09-27-2011, 09:03 PM	#4
JJM335 Second Lieutenant Drives: 2008 E92 M3 Join Date: May 2007 Location: GA Posts: 220 iTrader: (0) Garage List 2008 E92 M3 [0.00]	I had this happen several times over the last 3 years until it finally occurred within a few miles of my dealership. I drove up and showed my service adviser. The fix was a combination of a new amp and a software update.

04-25-2012, 02:20 PM	#13
stefan Colonel Drives: E92M3 Join Date: Feb 2008 Location: Calgary Posts: 2,020 iTrader: (2) Garage List 1999 VF BMW M3 [5.00] 2008 135i [5.00] 2003 M3 [3.10] 2011.75 BMW M3 [4.17] 2009 STi [3.83]	Update: for anyone coming across this problem, the issue was a blown amplifier. For me this problem occurred while the car was in the shop; I imagine hooking the amp up while the battery was connected, or something of that nature. Officially known as "no warning tones". No sound, no gong, no music, no voice. __________________ ///M Power - 2011.75 LMB M3 6MT (fuelly)

05-01-2012, 02:11 PM	#14
E90toM3 Private First Class Drives: Monaco Blue E93 Join Date: Aug 2011 Location: San Jose, CA Posts: 179 iTrader: (0)	I have the same problem (almost) ... the radio work intermittently and only display the time and date. Once it stop working, only the eject and power buttons work (next time I will try to see if the gong works). I took out the radio and notice that it was hot to the touch. A different radio was immediately put in after that and it work just fine. Anyone have the same experience? Do I have a defective radio?

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