BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 (E90 / E92 / E93) > Regional Forums > USA - NY / NJ / CT / PA
 
ESS Tuning
Post Reply
 
Thread Tools Search this Thread
      04-06-2012, 02:59 PM   #1
tibra1
Banned
 
Drives: 2011 ZCP M3 - 2007 335i crashd
Join Date: Apr 2009
Location: NYC

Posts: 6,777
iTrader: (4)

Rallye BMW - Excellent Marks!!

So was about that time to do my oil change. So called up Hassel and to my dismay..my service advisor is no longer there..so after a few calls I talked to a very cool SA at Rallye..(who incidentially also owns an M3)..

I went thru my concerns regarding doing a proper warm up before changing the oil and making sure the levels were good...and ofcourse using the right oil..He stopped me before I could even continue and said to me "I got you..I will personally handle everything"

In addition to the oil change I needed to have my A-pillar re-adjusted (apparently clips were broken) and wiper blades changed.

And just for hahas the car decides to pop up with the yellow ABS - BRAKE and traction control off icons as I am driving to the dealer..immediately I am thinking DSC module and cool that happend right as I am going in for service..turns out it was a bad wheel speed sensor.

Car comes out (no wash ofcourse as I requested) and everything is sorted...oil level is perfect..no more lights... A-pillar fixed..new blades..

To sum up Rallye BMW is one of the best dealerships I have visited (and I have visited almost all in the NY area)...very capable guys and one of the few non corporate owned BMW dealerships in the NY area.

Last edited by tibra1; 04-06-2012 at 09:42 PM.
tibra1 is offline   No_Country
0
Reply With Quote
      04-06-2012, 05:16 PM   #2
JAdamz
M3NTAL
 
JAdamz's Avatar
 
Drives: 2011 E92 M3 ZCP
Join Date: May 2010
Location: Long Island, NY

Posts: 431
iTrader: (1)

I had an excellent sales experience with Rallye for my M3, but was a little disappointed with my 1200 mile service oil change as they did not refill the oil to the correct level. I had to add nearly a quart of oil myself to get it level again!

Unfortunately I only discovered this 3/4 of the way home after picking my car up since the computer didn't recalculate the oil level until that point. I live about an hour away from Rallye and it would've been a hassle to go back to have them top it off rather than to just add the quart I had at home that I had purchased previously...
JAdamz is offline   United_States
0
Reply With Quote
      04-06-2012, 07:56 PM   #3
the///Mthree
First Lieutenant
 
Drives: Frozen Black Edition
Join Date: Jul 2009
Location: New York

Posts: 351
iTrader: (1)

Sounds like you dealt with Dennis ...He's the man PERIOD

Isn't that right Dennis?
the///Mthree is offline  
0
Reply With Quote
      04-06-2012, 09:41 PM   #4
tibra1
Banned
 
Drives: 2011 ZCP M3 - 2007 335i crashd
Join Date: Apr 2009
Location: NYC

Posts: 6,777
iTrader: (4)

Quote:
Originally Posted by the///Mthree View Post
Sounds like you dealt with Dennis ...He's the man PERIOD

Isn't that right Dennis?
Yes Sir..I didnt want to start name dropping but you guessed correctly
tibra1 is offline   No_Country
0
Reply With Quote
      04-07-2012, 12:27 PM   #5
FrankThomas
Formerly Known As ftconstruct
 
Drives: 13 E92 M3
Join Date: Dec 2007
Location: New York

Posts: 665
iTrader: (14)

I freaked out too when I called Hassel a few weeks ago and they said Pete was no longer there.

So Dennis at Rallye is the way to go now?
__________________
2013 E92 M3 DCT/LMB/Blk Nov/Competition/Premium/Cold Weather/EPS/BMW Apps/SAT Radio
FrankThomas is offline   United_States
0
Reply With Quote
      04-07-2012, 01:00 PM   #6
tibra1
Banned
 
Drives: 2011 ZCP M3 - 2007 335i crashd
Join Date: Apr 2009
Location: NYC

Posts: 6,777
iTrader: (4)

Without a doubt..

Rallye is also a much better run dealership.. the space is huge.
tibra1 is offline   No_Country
0
Reply With Quote
      04-09-2012, 07:55 PM   #7
tommy94gt
Captain
 
tommy94gt's Avatar
 
Drives: E92 AW M3
Join Date: Dec 2011
Location: NYC

Posts: 614
iTrader: (25)

Rallye is a hit or miss. I have dealt with just about everyone there, Dennis was cool. Definitely watch out for Matt, he is a nightmare, avoid him at all cost!
On another note, you said you had a few clips missing in your a-pillar? I got this squeaking sound coming from the top of the dash / a-pillar area every time I hit a pothole and it's driving me absolutely nuts. Rallye had a tech drive my car who said they wouldn't do anything about since I'm running KW V3s - not stock suspension. Was it just a couple of clips? Any info would be appreciated on that.
tommy94gt is offline  
0
Reply With Quote
      04-09-2012, 09:03 PM   #8
tibra1
Banned
 
Drives: 2011 ZCP M3 - 2007 335i crashd
Join Date: Apr 2009
Location: NYC

Posts: 6,777
iTrader: (4)

Quote:
Originally Posted by tommy94gt View Post
Rallye is a hit or miss. I have dealt with just about everyone there, Dennis was cool. Definitely watch out for Matt, he is a nightmare, avoid him at all cost!
On another note, you said you had a few clips missing in your a-pillar? I got this squeaking sound coming from the top of the dash / a-pillar area every time I hit a pothole and it's driving me absolutely nuts. Rallye had a tech drive my car who said they wouldn't do anything about since I'm running KW V3s - not stock suspension. Was it just a couple of clips? Any info would be appreciated on that.
Thx for the heads up..yea the a-pillar cover clips in with 4 clips..I really dont know how it got like that but it was a simple enough fix

The part numbers for the clips:
51437001491

Part #6 in the Diagram
tibra1 is offline   No_Country
0
Reply With Quote
      04-10-2012, 01:28 AM   #9
prichards516
Lieutenant
 
prichards516's Avatar
 
Drives: e92 M3 zcp
Join Date: Sep 2010
Location: Long Island, NY

Posts: 453
iTrader: (2)

i brought my car into hassel service a week ago and the service i got was horrible!
prichards516 is offline   No_Country
0
Reply With Quote
      04-10-2012, 11:23 PM   #10
tommy94gt
Captain
 
tommy94gt's Avatar
 
Drives: E92 AW M3
Join Date: Dec 2011
Location: NYC

Posts: 614
iTrader: (25)

Quote:
Originally Posted by tibra1 View Post
Thx for the heads up..yea the a-pillar cover clips in with 4 clips..I really dont know how it got like that but it was a simple enough fix

The part numbers for the clips:
51437001491

Part #6 in the Diagram
Awesome! I will definitely check that out over the weekend! Thank you so much for the info!
tommy94gt is offline  
0
Reply With Quote
      04-10-2012, 11:37 PM   #11
tibra1
Banned
 
Drives: 2011 ZCP M3 - 2007 335i crashd
Join Date: Apr 2009
Location: NYC

Posts: 6,777
iTrader: (4)

Quote:
Originally Posted by tommy94gt View Post
Awesome! I will definitely check that out over the weekend! Thank you so much for the info!
tibra1 is offline   No_Country
0
Reply With Quote
      12-18-2012, 12:24 PM   #12
heartcolorgrey
Private First Class
 
heartcolorgrey's Avatar
 
Drives: '13 ZCP AW/Speed Cloth
Join Date: Nov 2012
Location: NY

Posts: 112
iTrader: (0)

I know digging up threads is frowned upon, but.

I used a SA @ rallye that wasnt dennis, after taking delivery can I switch over to him for all service needs etc? Or am I stuck?
heartcolorgrey is offline   United_States
0
Reply With Quote
      12-18-2012, 01:08 PM   #13
ZRODDICK
Private First Class
 
ZRODDICK's Avatar
 
Drives: WHITE E92 M3
Join Date: Nov 2011
Location: BROOKVILLE,NY

Posts: 185
iTrader: (0)

Garage List
2008 BMW M3  [5.00]
Dennis is a really great man!
__________________

AW E92 M3 08 DCT RPI GTM&AFE Stg2 BBS
ZRODDICK is offline  
0
Reply With Quote
      12-18-2012, 10:17 PM   #14
M3_FJ
Captain
 
Drives: ///M
Join Date: Sep 2012
Location: Long Island, NY

Posts: 806
iTrader: (7)

Quote:
Originally Posted by heartcolorgrey View Post
I know digging up threads is frowned upon, but.

I used a SA @ rallye that wasnt dennis, after taking delivery can I switch over to him for all service needs etc? Or am I stuck?
I work at Rallye. You are free to use what ever advisor you like. When you make your appt just request who you want. When you pull into the service drive just say "I have a appt with "name" "
M3_FJ is offline   United_States
0
Reply With Quote
      12-20-2012, 10:47 PM   #15
MrSmoothEM3
Private First Class
 
MrSmoothEM3's Avatar
 
Drives: 2008 black M3 coupe
Join Date: Oct 2011
Location: United States

Posts: 109
iTrader: (0)

Dennis is the man by far the best SA in NY.
__________________
MrSmoothEM3 is offline  
0
Reply With Quote
      12-21-2012, 10:54 AM   #16
rawedge2
First Lieutenant
 
rawedge2's Avatar
 
Drives: 05 STI - 08 M3
Join Date: Dec 2007
Location: long island

Posts: 330
iTrader: (1)

Not to rain on anyone's parade, and this may have nothing to do with any SA but,

A friend of mine is currently dealing with a DISASTER from Rallye,

They bottomed out his 2010 M3 so badly they cracked his brand new lip on both ends (chunks missing!), misaligned the bumper, and cracked a fender. This must of been some smash...

They returned the car to him with the damage to have him find it. Then offered to fix all damage and replace the lip, Yet would not admit to anything "stating it may of happened in the parking lot".. (Highly unlikely due to the symmetry of the lip damage)

The car has been back and forth to the dealer body shop twice already for him to find out it is STILL un-acceptable, it will be returning to their body shop once again.

Some may be fine with this as "sh*t happens" and it will be fixed
But to a car collector, Someone's whos car would be de-valued due to unnecessary paint work, This is very, very concerning.

Also the fact the damage was so extensive and "the damager" would try to keep it a secret is concerning.

Note also: I'm not looking to put down Rallye, They have treated me well in the past, I just believe the facts should be out there.
__________________
2008 E92 M3 (03-08-2008-first delivery)
JET BLACK on BLACK w/Carbon Leather, 19's, Tech, 6spd..
rawedge2 is offline  
0
Reply With Quote
      12-22-2012, 09:54 AM   #17
dillon733
Major
 
dillon733's Avatar
 
Drives: Jet Black e92 M3
Join Date: Oct 2007
Location: new york

Posts: 1,126
iTrader: (2)

Quote:
Originally Posted by tommy94gt View Post
Rallye is a hit or miss. I have dealt with just about everyone there, Dennis was cool. Definitely watch out for Matt, he is a nightmare, avoid him at all cost!
On another note, you said you had a few clips missing in your a-pillar? I got this squeaking sound coming from the top of the dash / a-pillar area every time I hit a pothole and it's driving me absolutely nuts. Rallye had a tech drive my car who said they wouldn't do anything about since I'm running KW V3s - not stock suspension. Was it just a couple of clips? Any info would be appreciated on that.
Matt is AWESOME!
I'm shocked you had a bad experience with him!?!?
Ive had 8 BMW's and have brought all of my cars to him. He's aces in my book. I'd give him another shot if you ever need anything. He ALWAYS hooks me up!
dillon733 is offline  
0
Reply With Quote
      12-23-2012, 02:57 PM   #18
M3people
Second Lieutenant
 
M3people's Avatar
 
Drives: E92 M3
Join Date: Dec 2011
Location: NYC/Frankfurt

Posts: 254
iTrader: (0)

I have brought my M3 to Rallye for service and Dennis has always taken care of me and the car well.
__________________
SOLD 2008 E92 M3 IB.

M3people is offline   United_States
0
Reply With Quote
      12-24-2012, 01:47 PM   #19
Bweitz1
Private First Class
 
Bweitz1's Avatar
 
Drives: 2010 E90 M3
Join Date: Jan 2009
Location: Bellmore, NY/ Boca Raton, FL

Posts: 148
iTrader: (2)

Send a message via AIM to Bweitz1
That was my car that was damaged at Rallye BMW. What I'm pissed about is that they did not tell me they damaged my car. I had to find it on my own. Also no1 came forwards to fucking up my car. Yes Rallye is fixing my car free of charge but it had to be sent back 3 times to their collision center. I have the car home with me now and the car is still not fixed. I am really disappointed in Rallye. My father has a 2012 Alpina B7. And this happens to be his 2nd B7. His first 2012 B7 was damaged because BMW did not take suspension blocks out after car got shipped here. So basically my car was in the shop for about 3 weeks and is still not fixed. Anyone have any suggestions?
__________________
Bweitz1 is offline   United_States
0
Reply With Quote
      12-24-2012, 01:49 PM   #20
Bweitz1
Private First Class
 
Bweitz1's Avatar
 
Drives: 2010 E90 M3
Join Date: Jan 2009
Location: Bellmore, NY/ Boca Raton, FL

Posts: 148
iTrader: (2)

Send a message via AIM to Bweitz1
Also when I did get my car back from Rallye BMW, they gave it to me with 0 miles to empty and told me the gas station was around the block.. These people must be morons..
__________________
Bweitz1 is offline   United_States
0
Reply With Quote
      12-25-2012, 09:59 AM   #21
RingMeister01
Banned
 
Drives: F82 M4 Individual
Join Date: Dec 2012
Location: Long Island, NY

Posts: 2,019
iTrader: (0)

Garage List
I just ordered a 2013 M3 with Dennis from Rallye. He really is the man. Best sales experience hands down
RingMeister01 is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 08:24 PM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST