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      10-13-2011, 03:27 PM   #1
Red135i
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Thumbs up Ryan @ Steve Thomas BMW

Wanted to say some much deserved kind words about Ryan Amico and my experience with the Steve Thomas dealership overall. I'm located in the Midwest, and as a follower of this forum, knew enough to give Ryan a shot at quoting me on the 2011 M3 Coupe I was planning to lease in early September. With a PCD pick-up, dealer location was irrelevant, so it came down to price and service.

Ryan and Steve Thomas exceeded expectations in every way. Got my first quote from Ryan back in March, placed the order in June, and took delivery the first week of September. Every part of the process was handled professionally, and Ryan's responses (even 2 timezones away) were oftentimes immediate. Price was so good that the dealership/CA I'd gotten my last 4 BMWs from didn't even bother try and provide a competing quote.

Just ordered my wife a 2012 X3 through Ryan, and see no need to ever go elsewhere so long as Ryan and Steve Thomas maintain their high customer service standards.
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      10-13-2011, 03:29 PM   #2
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Awesome to hear!!

I am going through Ryan as well for mine and they have been great!!!!
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      10-13-2011, 04:46 PM   #3
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Was lucky enough to pick up my m3 from Ryan personally before I moved to NJ from CA - great experience and my next BMW (god willing) will be ordered through him.
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      10-13-2011, 05:10 PM   #4
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congrats again thank you again for your business we all really appreciate it! if there is anything at all you need in the future just let us know and we will take care of it! enjoy
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      10-13-2011, 06:43 PM   #5
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Great to hear! Ryan - just sent you an email : )
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      10-13-2011, 10:11 PM   #6
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^^Thank you. I'm sure you have heard back from Ryan already but if not you will tomorrow. If you need anything at anytime you can shoot me a pm as well
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      12-16-2011, 02:59 PM   #7
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Just got back from picking-up a new 2012 X3 35i to replace my wife's outgoing 2008 X3. Following my experience with Ryan and Steve Thomas back in September, it was a no-brainer to go with them again. Completely flawless and without a hitch from order through delivery.

Even though I sit more than 2,000 miles away from Ryan and Steve Thomas, the service I've gotten from them far exceeds any experience I've ever had with any car dealer. Would be impossible for me to recommend Ryan and Steve Thomas any more highly!
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      12-16-2011, 03:33 PM   #8
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Quote:
Originally Posted by Red135i View Post
Just got back from picking-up a new 2012 X3 35i to replace my wife's outgoing 2008 X3. Following my experience with Ryan and Steve Thomas back in September, it was a no-brainer to go with them again. Completely flawless and without a hitch from order through delivery.

Even though I sit more than 2,000 miles away from Ryan and Steve Thomas, the service I've gotten from them far exceeds any experience I've ever had with any car dealer. Would be impossible for me to recommend Ryan and Steve Thomas any more highly!
awesome! Congrats and thank you again for your business we really appreciate it! Have a great weekend
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      12-16-2011, 10:34 PM   #9
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A LOT of car dealers / sales folk can take a page from the Ryan Amico book on customer service and professionalism...
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      12-17-2011, 11:18 AM   #10
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Jimmy and Ryan are two of the best people I have dealt with when purchasing things through the forum
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