BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 (E90 / E92 / E93) > General M3 Forum (E90 + E92 + E93)
 
OneEighty
Post Reply
 
Thread Tools Search this Thread
      12-12-2011, 05:09 PM   #23
Ateam
Banned
 
Drives: M3
Join Date: Sep 2011
Location: USA

Posts: 1,109
iTrader: (0)

There are some real cry babies on here. No wonder people think bmw drivers are often pricks. Boo hoo my 2 day loaner was not a bmw. The travesty. Grow up OP
Ateam is offline  
0
Reply With Quote
      12-12-2011, 05:10 PM   #24
Templar
Lieutenant Colonel
 
Templar's Avatar
 
Drives: 2011 E92 M3
Join Date: Feb 2009
Location: One of the coasts...

Posts: 1,817
iTrader: (1)

Garage List
2011 BMW M3  [5.00]
Quote:
Originally Posted by Poppin Fresh View Post
#notthecarwelikeforarental@firstworldproblems.com
Exactly this.
__________________
'11 BMW E92 ///M3 - ZCP and DCT
'13 Toyota Tundra - 4x4 Platinum CrewMax, 5.7l iForce V8
Templar is offline   United_States
0
Reply With Quote
      12-12-2011, 05:14 PM   #25
shksman
Private
 
Drives: 2011 X5 3.5i,2008 e92 M3
Join Date: Jun 2011
Location: WA

Posts: 62
iTrader: (0)

okay I wasn't trying to make it big deal out of it.... just trying to share my feeling about first time service from BMW
shksman is offline   United_States
0
Reply With Quote
      12-12-2011, 05:18 PM   #26
rossii
Second Lieutenant
 
Drives: with wheels
Join Date: Dec 2008
Location: Cali

Posts: 294
iTrader: (0)

Quote:
Originally Posted by Ateam View Post
There are some real cry babies on here. No wonder people think bmw drivers are often pricks. Boo hoo my 2 day loaner was not a bmw. The travesty. Grow up OP
Just another note it also depends on what their salesperson told them. "You buy from us and when you bring your car in you will get a BMW loaner" so this is whats expected. This is where your relationship with your CA comes into play. People think that a CA is nothing more than a car salesperson......it is true there are those but then there are professionals that actually take their job seriously.

My clients would call me before bringing cars in for service or in a situation like this when the car is towed in. I would make sure they don't have to deal with the usual hassle of bringing in their car and working with the SA. In this situation if we didn't have a BMW loaner I would put them in a brand new demo and send them on their way, while others would be sitting and waiting for their pickup from enterprise.
__________________
"People who say they love the 'Ring' are either not going fast enough or lying" - Jackie Stewart
rossii is offline  
0
Reply With Quote
      12-12-2011, 05:21 PM   #27
radiantm3
Apex Everything!
 
radiantm3's Avatar
 
Drives: >1000 HP in my garage
Join Date: Sep 2008
Location: Danville, CA

Posts: 3,828
iTrader: (6)

Garage List
2011 E92 M3  [4.80]
2013 BMW X5M  [4.33]
While it isn't a big deal, I felt the same way as the OP when I bought my first BMW. Whenever I had to take my car in for service at lexus, I ALWAYS got a new model lexus loaner. Not sure if BMW dealers are too cheap to provide enough BMW loaner cars or if BMW's just have way more problems than Lexus. They used to give out loaners for routine oil changes without more than a day's notice.
__________________
(1:40 @ Laguna Seca, 2:03 @ Thunderhill, 1:52 @ Infineon)
radiantm3 is offline   United_States
0
Reply With Quote
      12-12-2011, 05:21 PM   #28
mr_yogi
Lieutenant
 
Drives: Success
Join Date: Aug 2010
Location: Atlanta, GA

Posts: 487
iTrader: (0)

Quote:
Originally Posted by shksman View Post
This morning my wife's car(2011 x5 3.5p) didn't start.... it's been making weird noise at cold start for couple days ago and finally it didn't want to start.... okay it's understandable.this is how life goes.. even she couldn't take my daughter to school...shit happens.... so I called road assistance and they showed up in 40 min and jumped car. they recommended take car to dealer. Dealer was kind enough to explain her what's wrong and what's they are going to do. Dealer told her to leave car for couple days. But they gave her piece of shitty pick up truck from enterprise, because they are out of all loner cars. I know it's for only couple days but still...it was my first time service with BMW....and It isn't happy experience.

Your thought process is interesting brother. You're okay with your brand new car dying on you, but the loaner you received was your boiling point.

I don't know about you, but if my 2011 ANYTHING didn't start after making weird ass noises for awhile, I wouldn't be upset bc I got a truck as a loaner. I'd be upset bc I would want to know WTF is my brand new car dead.
mr_yogi is offline   United_States
0
Reply With Quote
      12-12-2011, 05:37 PM   #29
gblansten
Beandoc
 
gblansten's Avatar
 
Drives: 2014 BMW M5 SG/SS
Join Date: Sep 2007
Location: Thick ascending limb

Posts: 2,164
iTrader: (0)

Quote:
Originally Posted by shksman View Post
This morning my wife's car(2011 x5 3.5p) didn't start.... it's been making weird noise at cold start for couple days ago and finally it didn't want to start.... okay it's understandable.this is how life goes.. even she couldn't take my daughter to school...shit happens.... so I called road assistance and they showed up in 40 min and jumped car. they recommended take car to dealer. Dealer was kind enough to explain her what's wrong and what's they are going to do. Dealer told her to leave car for couple days. But they gave her piece of shitty pick up truck from enterprise, because they are out of all loner cars. I know it's for only couple days but still...it was my first time service with BMW....and It isn't happy experience.
Loner car: for those days when you just don't want to talk to anyone. Just drive.
gblansten is online now   United_States
0
Reply With Quote
      12-12-2011, 05:40 PM   #30
Lay-Z M3
Private First Class
 
Drives: ASPP 135i Cab, E90 M3, Mk6 GTI
Join Date: Apr 2010
Location: Was Eastside, then Westside, now Eastside again!!

Posts: 171
iTrader: (0)

Quote:
Originally Posted by Poppin Fresh View Post
#notthecarwelikeforarental@firstworldproblems.com
I'm sorry but this did make me smile........
Lay-Z M3 is offline   Canada
0
Reply With Quote
      12-12-2011, 05:52 PM   #31
shksman
Private
 
Drives: 2011 X5 3.5i,2008 e92 M3
Join Date: Jun 2011
Location: WA

Posts: 62
iTrader: (0)

it's not like brand new car died is acceptable and get a truck as a loaner is not acceptable... this whole situation is disappointed with BMW. I think dealership could care more about this situation. My first brand new BMW won't start and it is first time to bring car in to dealer, where I purchased car, I mean they could some extra care for my wife instead of giving her pick up truck... I know it is lucky to have loaner car. I might be cry baby but this is how I feel~
shksman is offline   United_States
0
Reply With Quote
      12-12-2011, 05:54 PM   #32
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 13,104
iTrader: (45)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Quote:
Originally Posted by shksman View Post
it's not like brand new car died is acceptable and get a truck as a loaner is not acceptable... this whole situation is disappointed with BMW. I think dealership could care more about this situation. My first brand new BMW won't start and it is first time to bring car in to dealer, where I purchased car, I mean they could some extra care for my wife instead of giving her pick up truck... I know it is lucky to have loaner car. I might be cry baby but this is how I feel~
I could maybe see being upset at not getting a loaner at all but geez, you are complaining cause you didn't get the right body style of loaner.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-12-2011, 08:30 PM   #33
bmwm3nyc
Private
 
Drives: 2007 Alpine White E60 M5
Join Date: Dec 2008
Location: NYC

Posts: 90
iTrader: (0)

I think that some people here forget that our BMW's are TRANSPORTATION. Nice style , but still just TRANSPORTATION. They gave you replacement TRANSPORTATION while your car was being serviced. Sorry but you sound a little "spoiled" to me
bmwm3nyc is offline  
0
Reply With Quote
      12-12-2011, 09:38 PM   #34
donovan
Brigadier General
 
donovan's Avatar
 
Drives: E92 m3 AW, light package
Join Date: Aug 2008
Location: le' Murica

Posts: 3,516
iTrader: (12)

So this thread is complaining about ...the rental that one got?

Nothing to do with the service of the vehicle yet?....

k I will wait until it becomes important
__________________


e46 m3 Black
Too many mods
donovan is offline   Germany
0
Reply With Quote
      12-12-2011, 09:49 PM   #35
Poppin Fresh
Colonel
 
Poppin Fresh's Avatar
 
Drives: With a sunroof and front plate
Join Date: May 2009
Location: Bergen County NJ

Posts: 2,128
iTrader: (0)

I guess BMW has a "sense of entitlement" option....check.

Dealership should have read the memo.
__________________
Poppin Fresh is offline   Philippines
0
Reply With Quote
      12-12-2011, 10:41 PM   #36
Foodle
Captain
 
Drives: 2011.75 E90 M3
Join Date: Aug 2011
Location: PA

Posts: 769
iTrader: (0)

Quote:
Originally Posted by shksman View Post
okay I wasn't trying to make it big deal out of it.... just trying to share my feeling about first time service from BMW
Really? You made an entirely new thread about service on your X5 on an M3 forum with the words "very disappointed" in the thread title. Sounds like some to me.
Foodle is offline   United_States
0
Reply With Quote
      12-12-2011, 10:44 PM   #37
Foodle
Captain
 
Drives: 2011.75 E90 M3
Join Date: Aug 2011
Location: PA

Posts: 769
iTrader: (0)

Quote:
Originally Posted by shksman View Post
it's not like brand new car died is acceptable and get a truck as a loaner is not acceptable...

Remember back when an SUV was supposed to be a big tough truck? Now people are complaining that they don't get some luxobarge for a loaner at the last minute to replace their SUV.
Foodle is offline   United_States
0
Reply With Quote
      12-12-2011, 11:16 PM   #38
klammer
Brigadier General
 
Drives: 11 spc gry m3 e90, 07 X5
Join Date: Jan 2010
Location: chicago

Posts: 3,240
iTrader: (0)

Ridiculous, be happy your heart beats
__________________
mods: akra evo, dinan 3.45 diff, ess akra tune, dinan stg.3, Alcon bbk, HRE P40
klammer is offline  
0
Reply With Quote
      12-12-2011, 11:57 PM   #39
MysticBlue
Major
 
Drives: '09 M3 DCT Coupe, ---'15 x50i
Join Date: Apr 2008
Location: Eastern Oregon... They call 'em rigs here

Posts: 1,273
iTrader: (0)

Quote:
Originally Posted by shksman View Post
I know I should be happy with at least she get a car... but she drop off and pick up my 3 yrs daughter.....I wouldn't even post this if they gave us camry or small sedan....
I don't understand... What does the fact that your wife was taking your child to school have to do with the fact that they gave you a pickup? You don't think your 3 year old should be exposed to the shame of riding in a pickup? Waaaaaaaahhhh.
Most loaners are arranged ahead of time. Short notice, you're lucky to get whatever you get. Stupid thing to whine about.
MysticBlue is offline  
0
Reply With Quote
      12-13-2011, 03:35 AM   #40
Nition
Second Lieutenant
 
Drives: 2010 AW/FR E93 M3
Join Date: Sep 2010
Location: Bay Area

Posts: 235
iTrader: (0)

Hmmm... To each his own but I don't see anything wrong with driving a pickup truck. My gf sure wouldn't mind it either and she's the girly girl type. I personally think the dealership gave great service to you OP. For the 2 years I have owned a BMW, the service has been good (maybe not the most polite, but still good). I have not had to wait longer than I should for service and repairs. Next time, maybe you should make an appointment with them beforehand so you can get one of their loaners.
Nition is offline  
0
Reply With Quote
      12-13-2011, 03:36 AM   #41
saeedg48
Brigadier General
 
Drives: 12 CLS63 + 14 M6 C
Join Date: Nov 2008
Location: Unknown

Posts: 3,499
iTrader: (1)

they gave me a dodge charger.. that I paid $20 for. I wouldn't buy that car for $20.. piece of shit
__________________


2008 M3 Sedan + TestPipes + Tune [sold]

2012 CLS63 AMG + P30 Performance Package
2014 M6 Coupe + AMS Downpipes + KW V3
saeedg48 is offline   Iran
0
Reply With Quote
      12-13-2011, 08:27 AM   #42
nineonenine
Second Lieutenant
 
Drives: M3
Join Date: Jun 2011
Location: USA

Posts: 214
iTrader: (0)

unfortunately it happens. One time they had to give me a CL65 AMG from the neighboring Mercedes dealer.
nineonenine is offline  
0
Reply With Quote
      12-13-2011, 09:09 AM   #43
Templar
Lieutenant Colonel
 
Templar's Avatar
 
Drives: 2011 E92 M3
Join Date: Feb 2009
Location: One of the coasts...

Posts: 1,817
iTrader: (1)

Garage List
2011 BMW M3  [5.00]
Quote:
Originally Posted by szk View Post
unfortunately it happens. One time they had to give me a CL65 AMG from the neighboring Mercedes dealer.


For shame!
__________________
'11 BMW E92 ///M3 - ZCP and DCT
'13 Toyota Tundra - 4x4 Platinum CrewMax, 5.7l iForce V8
Templar is offline   United_States
0
Reply With Quote
      12-13-2011, 09:55 AM   #44
jqsmooth
Captain
 
jqsmooth's Avatar
 
Drives: M3
Join Date: Apr 2009
Location: New Jersey

Posts: 637
iTrader: (1)

This reminds me of my experience shopping around for my M3 at a local BMW dealership. When I told the CA that I'm taking my business elsewhere(quote was $1000 over invoice, saying it was invoice), he told me that I wouldn't get a loaner from his dealership because I didn't buy from his dealership. I was like, I wouldn't go there for service anyway. When I picked up my car from Northwest BMW in MD, they told me that every BMW dealership should give me a loaner when having my car in for service without exception(this is granted you make an appointment ahead of time). Now, I drive an hour away to Flemington BMW(NJ) to get my car serviced. For my 1200 mile service, I just stayed at the dealership checking out other models, looking at accessories, and what not. They offered a loaner, but I declined. It was superb customer service.

I think OP got great service considering it was an emergency, not a scheduled appt. I'd be more upset about a 2011 model car not starting. Now, that's a whole another thread.
__________________
2011 E92 l SSII l Fox Red l ZP2 l ZCW l ZCV l 19" l 6MT l DDC l EPS
2012 Toyota Prius C(my new daily).
2002 Nissan Pathfinder - 301.6K and Junked.
2000 Mitsubishi Montero Sport - Rolled & Totalled.
1995 Cadillac Fleetwood - RIP.
jqsmooth is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 06:36 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST