BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > E90/E92 M3 Technical Topics > Coding / ConnectedDrive / Audio-Video / Electronics / Bluetooth / I-Drive & Nav
 
Post Reply
 
Thread Tools Search this Thread
      12-09-2011, 04:22 PM   #1
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
My BMW Remote app

Saw a couple of year old threads on this and read every article about it listed on other forums so instead of bumping them, I decided to start something fresh here.

Fellow member showed me this app yesterday and I thought it was pretty cool but seems to be sketchy at best around the internet boards as to whether people can get it to work on their iDevices or not. I was able to download the app to both my iPhone as well as iTouch but I cannot get past the login screen. Any new concrete info out there that hasn't been posted yet? Have you had any new luck with it Technic?
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-09-2011, 04:30 PM   #2
SamS
Brigadier General
 
SamS's Avatar
 
Drives: 2013 ActiveHybrid 3
Join Date: Jul 2010
Location: Dallas, TX

Posts: 4,461
iTrader: (0)

I got mine to work yesterday, even though I don't pick up my car at PCD for another week.

I downloaded the app via UK iTunes store account I set up. I just put in my Assist password, created a PIN, and it started working.

Seems like the main functionality on our cars is lock/unlock? And I guess you can locate the car on the Google map, but you have to be within 1500m.
SamS is offline  
0
Reply With Quote
      12-09-2011, 04:43 PM   #3
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Quote:
Originally Posted by SamS View Post
I got mine to work yesterday, even though I don't pick up my car at PCD for another week.

I downloaded the app via UK iTunes store account I set up. I just put in my Assist password, created a PIN, and it started working.

Seems like the main functionality on our cars is lock/unlock? And I guess you can locate the car on the Google map, but you have to be within 1500m.
I can only get the app downloaded. Once into the app, I cannot get past the login. I double checked with Assist to make sure they had my correct email and have tried both the original password which was given to me by the dealer as well as the new password I setup when I activated the Assist and neither works.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-09-2011, 04:47 PM   #4
SamS
Brigadier General
 
SamS's Avatar
 
Drives: 2013 ActiveHybrid 3
Join Date: Jul 2010
Location: Dallas, TX

Posts: 4,461
iTrader: (0)

Quote:
Originally Posted by THE TECH View Post
I can only get the app downloaded. Once into the app, I cannot get past the login. I double checked with Assist to make sure they had my correct email and have tried both the original password which was given to me by the dealer as well as the new password I setup when I activated the Assist and neither works.
That seems to be the common scenario, as I've read about others having trouble (via Bimmerfest).

I really don't know what else for you to try. I was actually surprised when mine worked immediately.
SamS is offline  
0
Reply With Quote
      12-09-2011, 05:01 PM   #5
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Quote:
Originally Posted by SamS View Post
That seems to be the common scenario, as I've read about others having trouble (via Bimmerfest).

I really don't know what else for you to try. I was actually surprised when mine worked immediately.
Seems to be hit or miss as noted on Bimmerfest.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-13-2011, 07:55 PM   #6
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Anyone else?
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-13-2011, 08:26 PM   #7
Boostin FD
Major
 
Boostin FD's Avatar
 
Drives: e92 M3
Join Date: Jan 2010
Location: St. Louis

Posts: 1,153
iTrader: (2)

Is this only for 11 and up models?
__________________
2013 Audi //RS5 Phantom Black Current
2009 e92 ///M3 Jerez Black<~~Sold
2009 Audi //S5 Phantom Black<~~Sold
2002 e46 ///M3 Carbon Black <~~Sold
2007 Audi //RS4 Dolphin Gray<~~Sold
Boostin FD is offline   United_States
0
Reply With Quote
      12-13-2011, 08:37 PM   #8
SamS
Brigadier General
 
SamS's Avatar
 
Drives: 2013 ActiveHybrid 3
Join Date: Jul 2010
Location: Dallas, TX

Posts: 4,461
iTrader: (0)

Quote:
Originally Posted by Boostin FD View Post
Is this only for 11 and up models?
'09 and up I believe.
SamS is offline  
0
Reply With Quote
      12-13-2011, 09:15 PM   #9
Boostin FD
Major
 
Boostin FD's Avatar
 
Drives: e92 M3
Join Date: Jan 2010
Location: St. Louis

Posts: 1,153
iTrader: (2)

Info or link on this... Sad to say but I know nothing about it since I thought it's for 11 and up models.
__________________
2013 Audi //RS5 Phantom Black Current
2009 e92 ///M3 Jerez Black<~~Sold
2009 Audi //S5 Phantom Black<~~Sold
2002 e46 ///M3 Carbon Black <~~Sold
2007 Audi //RS4 Dolphin Gray<~~Sold
Boostin FD is offline   United_States
0
Reply With Quote
      12-13-2011, 09:22 PM   #10
tlp
Lieutenant Colonel
 
tlp's Avatar
 
Drives: '11 e92 M3 SG/FR
Join Date: Jul 2005
Location: Huntington Beach, CA

Posts: 1,881
iTrader: (6)

Garage List
2011 BMW e92 M3  [4.55]
Quote:
Originally Posted by Boostin FD View Post
Info or link on this... Sad to say but I know nothing about it since I thought it's for 11 and up models.
Description
With its innovative services, BMW ConnectedDrive enhances the safety, comfort and infotainment of your BMW - for example with the services of BMW Assist.
The remote functions of BMW Assist and the "My BMW Remote" app provide you with a connection to your BMW via the mobile phone network.
You want to activate the ventilation in your BMW before you reach your car on a hot summer day?
You are unsure whether or not you have locked your parked BMW and wish to lock it for peace of mind - without having to be close by?

•Do you drive a BMW 7 Series built from October 2010?
•Do you drive a BMW 5 Series built from October 2010?
•Do you drive a BMW X3 built from November 2010?

If so, you can use the following functions with the "My BMW Remote" app installed on an Apple iPhone:

•Remote Door Lock & Unlock
•Remote Climate Control (BMW X3 from March 2011)
•Remote Light Flash: remote control of configurable exterior light functions to locate the vehicle
•Google Local Search: address destination search on the iPhone and transfer to the vehicle navigation system
•Vehicle Finder: display of current vehicle position on a map in the iPhone - for locating a parked car within a radius of up to 1,5 kilometre.

Or do you drive any other BMW model built from September 2008 (BMW Z4 from October 2010)?

If so, you can use the following services:
•Remote Door Lock & Unlock
•Google Local Search: address destination search on the iPhone and transfer to the vehicle navigation system


The "My BMW Remote" app can be used exclusively by customers with an active BMW Assist contract. If you have not yet activated BMW Assist, you can do so very simply at your computer by going to www.bmw.co.uk/connecteddrive and then selecting the online application form.
The technical requirements for using BMW Assist are as follows:
Professional or Business navigation system with integrated Bluetooth telephone preparation.
The "My BMW Remote" app is available free of charge to you as a BMW Assist customer. Usage is based on the general contractual and usage conditions for mobility services with BMW Assist.
Thank you for your interest in the "My BMW Remote" app. For further information on the wide range of services offered by BMW ConnectedDrive, please also consult our online portal.

General questions on “My BMW Remote" app

What do I need to use BMW remote functions?
•You require an active BMW Assist contract. You can take out such a contract on the internet at www.bmw.co.uk/connecteddrive > complete online application form > new application.

How can I activate the remote functions for my vehicle?
•For details, please refer to the BMW ConnectedDrive portal (www.bmw-connecteddrive.co.uk) after you have taken out your contract, using the log-in data you receive by text message. Please go to Profile and Settings > My remote services > Activate remote services.

Is there a demo version of the app?
•Yes, the app has a demo mode which allows you to find out about the remote functions.

Will it cost me anything to use the app?
•No, costs are covered by your BMW Assist contract. The only costs incurred are those charged by your network provider for data connections.
__________________
My Coding Journal
Current - '11 e92 M3 SG/FR ZCP|ZCV|ZP2|2MK|494|415|6NR|752
tlp is offline   United_States
0
Reply With Quote
      12-13-2011, 10:04 PM   #11
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
No worko still for me.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-13-2011, 10:16 PM   #12
tlp
Lieutenant Colonel
 
tlp's Avatar
 
Drives: '11 e92 M3 SG/FR
Join Date: Jul 2005
Location: Huntington Beach, CA

Posts: 1,881
iTrader: (6)

Garage List
2011 BMW e92 M3  [4.55]
Quote:
Originally Posted by THE TECH View Post
No worko still for me.
Tough situation since it was never intended for the US market to begin with. That being said there is no support from the US BMW Assist team.

I had to update to 1.05 and remove/add my account credentials to get it work again with iOS5 coming from 1.04 with iOS4.
__________________
My Coding Journal
Current - '11 e92 M3 SG/FR ZCP|ZCV|ZP2|2MK|494|415|6NR|752
tlp is offline   United_States
0
Reply With Quote
      12-13-2011, 10:25 PM   #13
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Just wondering what the rhyme or reason is as to why this works for some but not for others.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-13-2011, 10:41 PM   #14
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Do you need to actually complete anything on the UK side in order to make it work? I am under the impression that it will work with just the app on the phone and the BMW Assist info that was provided by the dealer right?
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-13-2011, 11:59 PM   #15
tlp
Lieutenant Colonel
 
tlp's Avatar
 
Drives: '11 e92 M3 SG/FR
Join Date: Jul 2005
Location: Huntington Beach, CA

Posts: 1,881
iTrader: (6)

Garage List
2011 BMW e92 M3  [4.55]
Quote:
Originally Posted by THE TECH View Post
Do you need to actually complete anything on the UK side in order to make it work? I am under the impression that it will work with just the app on the phone and the BMW Assist info that was provided by the dealer right?
Nothing needed on the UK side. I tried to login with my credentials but couldn't on the UK site.
__________________
My Coding Journal
Current - '11 e92 M3 SG/FR ZCP|ZCV|ZP2|2MK|494|415|6NR|752
tlp is offline   United_States
0
Reply With Quote
      12-14-2011, 07:17 AM   #16
SamS
Brigadier General
 
SamS's Avatar
 
Drives: 2013 ActiveHybrid 3
Join Date: Jul 2010
Location: Dallas, TX

Posts: 4,461
iTrader: (0)

Quote:
Originally Posted by THE TECH View Post
Just wondering what the rhyme or reason is as to why this works for some but not for others.
Password is the problem. My BMW Assist pw (4 characters) worked right away.
SamS is offline  
0
Reply With Quote
      12-14-2011, 08:27 AM   #17
Technic
Lieutenant General
 
Technic's Avatar
 
Drives: 2012 E92 M3, 2014 528i
Join Date: Apr 2005
Location: Ft Lauderdale, Florida

Posts: 10,589
iTrader: (15)

Garage List
2004 M3  [0.00]
Quote:
Originally Posted by THE TECH View Post
Just wondering what the rhyme or reason is as to why this works for some but not for others.
The reason is random.

There are at least two servers where the Assist accounts are located:

- Sometimes your USA account is in one server that may or may not be the same server that the UK BMW Remote uses to let you log in.

- Sometimes your Assist account was initially setup before delivery somehow in one server that it is not the same server that the USA Assist will be using after your car is delivered, so the PW was changed somehow. Finding out which PW was initially set by your dealer (in the very first Assist documentation that they fill out) helps. Sometimes using the account name in capital letters helps.

In my particular case, nothing works to log in. The initial PW, the changed PW, resetting the Assist UK PW at the ConnectedDrive site, using capital letters, using lower-case letters, nothing.
__________________
-2012 E92 M3 Jerez Black/Rust Brown, M-DCT: September ED
-2008 E90 M3 Melbourne Red/Bamboo, 6MT: Gone
-2007 MK5 GTI United Grey/Grey, DSG: Gone
-2004 E46 M3 Carbon Black/Cinnamon, 6MT: Gone
-2002 E46 330i Orient Blue/Natural Brown, 5MT: Gone
Technic is offline   United_States
0
Reply With Quote
      12-14-2011, 09:16 AM   #18
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Quote:
Originally Posted by Technic View Post
The reason is random.

There are at least two servers where the Assist accounts are located:

- Sometimes your USA account is in one server that may or may not be the same server that the UK BMW Remote uses to let you log in.

- Sometimes your Assist account was initially setup before delivery somehow in one server that it is not the same server that the USA Assist will be using after your car is delivered, so the PW was changed somehow. Finding out which PW was initially set by your dealer (in the very first Assist documentation that they fill out) helps. Sometimes using the account name in capital letters helps.

In my particular case, nothing works to log in. The initial PW, the changed PW, resetting the Assist UK PW at the ConnectedDrive site, using capital letters, using lower-case letters, nothing.
I must be in the same boat. Tried everything that I could think of username and password wise and still nothing. I verified which email address Assist had and it was correct. I used the password that I have on my Assist paperwork but to no avail. I guess I could contact the dealer to see if there might be any other emails or passwords that could have been used prior to what they gave me in my paperwork, but I think it's a long shot.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-14-2011, 09:36 AM   #19
Boostin FD
Major
 
Boostin FD's Avatar
 
Drives: e92 M3
Join Date: Jan 2010
Location: St. Louis

Posts: 1,153
iTrader: (2)

How do you get the BMW assist info if you bought the car used? do you have to pay for this service?
__________________
2013 Audi //RS5 Phantom Black Current
2009 e92 ///M3 Jerez Black<~~Sold
2009 Audi //S5 Phantom Black<~~Sold
2002 e46 ///M3 Carbon Black <~~Sold
2007 Audi //RS4 Dolphin Gray<~~Sold
Boostin FD is offline   United_States
0
Reply With Quote
      12-14-2011, 09:54 AM   #20
THE TECH
BimmerPost Supporting Vendor

 
THE TECH's Avatar
 
Drives: BPMsport 2012 E92 M3
Join Date: Jun 2011
Location: Kansas

Posts: 12,567
iTrader: (39)

Garage List
Send a message via AIM to THE TECH Send a message via Skype™ to THE TECH
Quote:
Originally Posted by Boostin FD View Post
How do you get the BMW assist info if you bought the car used? do you have to pay for this service?
I am unsure of that one. You can probably call BMW Assist from the car (which is what you have to do when you buy new) and possibly change it there.
__________________
THE TECH is offline   United_States
0
Reply With Quote
      12-14-2011, 11:41 AM   #21
tlp
Lieutenant Colonel
 
tlp's Avatar
 
Drives: '11 e92 M3 SG/FR
Join Date: Jul 2005
Location: Huntington Beach, CA

Posts: 1,881
iTrader: (6)

Garage List
2011 BMW e92 M3  [4.55]
Quote:
Originally Posted by Boostin FD View Post
How do you get the BMW assist info if you bought the car used? do you have to pay for this service?
If your car is still under the factory warranty you still have the it and its paid for. If your out of warranty you will have to pay for the service. Just contact them to transfer the service to you.
__________________
My Coding Journal
Current - '11 e92 M3 SG/FR ZCP|ZCV|ZP2|2MK|494|415|6NR|752
tlp is offline   United_States
0
Reply With Quote
      12-14-2011, 11:50 AM   #22
Boostin FD
Major
 
Boostin FD's Avatar
 
Drives: e92 M3
Join Date: Jan 2010
Location: St. Louis

Posts: 1,153
iTrader: (2)

good to know... I have a service monday anyway... so i'll ask them then.
But, in order to download the app, you have to have UK itunes account? Any chance one of you guys can just email me .ipa for iphone?
__________________
2013 Audi //RS5 Phantom Black Current
2009 e92 ///M3 Jerez Black<~~Sold
2009 Audi //S5 Phantom Black<~~Sold
2002 e46 ///M3 Carbon Black <~~Sold
2007 Audi //RS4 Dolphin Gray<~~Sold
Boostin FD is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 02:16 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST