Taken to the cleaners by Rennspec?

DirtyJersey · 09-22-2011, 10:19 AM

Hi guys

Is Renn-Spec still in business? I hope I haven’t been taken for a ride. This whole thing started after ordering some parts from them. Long story short, Simon from Renn-Spec agreed to cover the cost of repainting a OEM pre-painted bumper for my AW e92 that was way off…. not even close in color! It’s a long story but basically I was sent a BMW OEM pre-painted AW bumper from Germany that was WAY off in color. So after talking with Simon and agreeing to have a local shop repaint it and having him cover the cost I went ahead and had it painted under the understanding that he will do good on his word. I trusted he would since he was working with me all along. Well it didn’t turn out this way. I haven’t heard from him since. Now I’m stuck with a bill which I can barely afford because of all of the flooding damage to my house from Hurricane Irene.

I’ve called and left messages and sent a number of emails for over two months and have got no response. He was helpful all alone with this whole debacle of a story and then disappeared last minute. Now I’m stuck having paid out of the WAZZO for this bumper to begin with and I’m paying even more now! This is sad and depressing. Before I jump to conclusions, are they still in business?

chris s · 09-22-2011, 10:30 AM

I believe they are... I've dealt with Simon numerous times, and he's always been great. I would give him the benefit of the doubt...keep trying.

ES_TRADER · 09-22-2011, 10:31 AM

ive dealt with Simon on numerous occasions...with the most recent transaction occurring about 6-7 weeks ago...ive met him in person, he seems like a great guy...he's always delivered on his promise to me and has always called me personally to follow up on anything that i purchased from him or had him do....i couldnt imagine him being shady...when was the last time you made contact? i know he goes to HK like every 3 weeks for business dealings so maybe he's just out of the country?

THE TECH · 09-22-2011, 10:34 AM

I just called there and all I get is a generic message box setup. No company info, nothing.

stefan · 09-22-2011, 10:40 AM

2 months is unacceptable, regardless of reputation. Hope they come through for you. I wonder if insurance would cover such a thing.

1MOREMOD · 09-22-2011, 10:44 AM

i thought they went thru something like this before as well turned out they were moving location or something. could be wrong.

DirtyJersey · 09-22-2011, 10:59 AM

Yes, I agree. I think two months is a bit excessive in terms of acceptable time to respond but it is what it is. I’m giving him the benefit of the doubt but my intuition tells me otherwise and it sounds like he…..we’ll I’ll hold off on any comments here and let him hopefully respond. I’m giving him another opportunity since he was very helpful to this point.

“The Tech” , that is the same thing I get when I call. The odd thing is our communications went from pretty good to…….dead, gone, nothing haven’t heard a peep from him or even anyone when I call….no-one picks up. I know that he does travel out of country and stuff which is fine but at least an acknowledgment would be nice. I know he’s been trying to rebuild his reputable after having some of his employees run his place down (which I was unfortunately the bad recipient of in this) but this isn’t helping the cause.

Last I tried contacting him was last week by trying to call him on different days at all different times which is why I’m asking if he is even still in business. It’s been frustrating to say the least.

THE TECH · 09-22-2011, 11:02 AM

Have you tried calling from another number in case he is screening his calls?

If you want, I can try to pass by there sometime next week and see if they are in business still.

ES_TRADER · 09-22-2011, 11:06 AM

Quote:

Originally Posted by THE TECH

Have you tried calling from another number in case he is screening his calls?

If you want, I can try to pass by there sometime next week and see if they are in business still.

They arent there anymore...they moved..last i saw, when i went there a few weeks ago, everything was packed up and gone..sign gone too...i know he was moving..where, im not sure

0-60Motorsports · 09-22-2011, 12:52 PM

GL with finding where they moved. keep us updated.

Templar · 09-22-2011, 02:03 PM

Didn't this happen with some other company here on the forum?

They "moved" or something and didn't let any of their customers know, and people were asking and trying to contact them and no one could?

I mean yea I try to give people the benefit of the doubt, but that is just piss poor business... If you're moving, and in contact with customers, at least WARN them that you might be out of the loop for a while during the move, and you'll contact them again as soon as possible. I guess that's just me...

JDy80 · 09-22-2011, 02:05 PM

Quote:

Originally Posted by richpuer

They arent there anymore...they moved..last i saw, when i went there a few weeks ago, everything was packed up and gone..sign gone too...i know he was moving..where, im not sure

Wow, that is damn scary. Good luck finding them.

nick3753 · 09-22-2011, 02:12 PM

Quote:

Originally Posted by Templar

Didn't this happen with some other company here on the forum?

They "moved" or something and didn't let any of their customers know, and people were asking and trying to contact them and no one could?

I mean yea I try to give people the benefit of the doubt, but that is just piss poor business... If you're moving, and in contact with customers, at least WARN them that you might be out of the loop for a while during the move, and you'll contact them again as soon as possible. I guess that's just me...

They should still have email contact regardless.

xchosun1x · 09-22-2011, 02:24 PM

dont worry too much.

they are around and simon is a trust worthy guy. i've dealt with him on numerous occasions.

Regardless, they should still be in contact with you regarding this matter.

chris s · 09-22-2011, 02:30 PM

I just spoke to simon via IM about an order. He's away on business, out of the country overseas until Tuesday. Hope this helps somewhat.

DirtyJersey · 09-22-2011, 02:34 PM

Quote:

Originally Posted by nick3753

They should still have email contact regardless.

I haven't gotten any response from email either and voice mails haven't fared any better....my fears of dealing with small time vendors could be coming to a reality.

zhangzeyuandss · 09-22-2011, 02:40 PM

Quote:

Originally Posted by DirtyJersey

I haven't gotten any response from email either and voice mails haven't fared any better....my fears of dealing with small time vendors could be coming to a reality.

hope this issue you have could be resolved soon...I don't know much about them. But I have friends who purchase a lot of stuffs from them. And it turned out well. Hopefully he will be able to get back you, after he come back to the country.

DirtyJersey · 09-22-2011, 02:48 PM

Chris s , thanks man. You seem really keen on helping a fellow fanatic out man. Appreciate the good looks. I hope that is the case and this gets resolve for my sake

THE TECH · 09-22-2011, 03:21 PM

If there is only one person at this company, best find another place for future business.

PINHEAD · 09-22-2011, 03:45 PM

Simon is on business overseas and will be back at the beginning of october. Talked to him earlier this month and have been his customer for years, never let me down

J08M3 · 09-22-2011, 07:34 PM

Exactly why I've posted before that you can't get pre painted andexpect a match. Good luck finding them

persian54 · 09-23-2011, 05:44 PM

Quote:

Originally Posted by J08M3

Exactly why I've posted before that you can't get pre painted andexpect a match. Good luck finding them

Exactly.

AW on a 2007 car and AW on a 2011 car will be different

at the meet last night, we had 6 AW cars, and neither of them looked the same

You never want to order pre-painted. Ever.

09-22-2011, 10:19 AM	#1
DirtyJersey Private Drives: M3 Join Date: Jun 2009 Location: North Jersey Posts: 50 iTrader: (0)	Taken to the cleaners by Rennspec? Hi guys Is Renn-Spec still in business? I hope I haven’t been taken for a ride. This whole thing started after ordering some parts from them. Long story short, Simon from Renn-Spec agreed to cover the cost of repainting a OEM pre-painted bumper for my AW e92 that was way off…. not even close in color! It’s a long story but basically I was sent a BMW OEM pre-painted AW bumper from Germany that was WAY off in color. So after talking with Simon and agreeing to have a local shop repaint it and having him cover the cost I went ahead and had it painted under the understanding that he will do good on his word. I trusted he would since he was working with me all along. Well it didn’t turn out this way. I haven’t heard from him since. Now I’m stuck with a bill which I can barely afford because of all of the flooding damage to my house from Hurricane Irene. I’ve called and left messages and sent a number of emails for over two months and have got no response. He was helpful all alone with this whole debacle of a story and then disappeared last minute. Now I’m stuck having paid out of the WAZZO for this bumper to begin with and I’m paying even more now! This is sad and depressing. Before I jump to conclusions, are they still in business?
	Tweet

09-22-2011, 10:30 AM	#2
chris s Brigadier General Drives: 2012 e92 M3 Join Date: Oct 2008 Location: New York Posts: 4,551 iTrader: (8)	I believe they are... I've dealt with Simon numerous times, and he's always been great. I would give him the benefit of the doubt...keep trying. __________________ 2012 MR e92 M3 DCT, fully loaded... ESS NA V2 Tune, Akra/Challenge Sport, KW Sleeve, OEM GTS rims, Volk TE37 SLs 2008 e92 M3 Coupe 6MT \| AW/BLK Extended...SOLD!

09-22-2011, 10:34 AM	#4
THE TECH BimmerPost Supporting Vendor Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas Posts: 11,896 iTrader: (39)	I just called there and all I get is a generic message box setup. No company info, nothing. __________________ Check us out on Facebook at BPMsportLabs

09-22-2011, 10:40 AM	#5
stefan Colonel Drives: E92M3 Join Date: Feb 2008 Location: Calgary Posts: 2,019 iTrader: (2) Garage List 1999 VF BMW M3 [5.00] 2008 135i [5.00] 2003 M3 [3.10] 2011.75 BMW M3 [4.17] 2009 STi [3.83]	2 months is unacceptable, regardless of reputation. Hope they come through for you. I wonder if insurance would cover such a thing. __________________ ///M Power - 2011.75 LMB M3 6MT (fuelly)

09-22-2011, 10:44 AM	#6
1MOREMOD Major General Drives: at a moderate pace Join Date: Mar 2009 Location: garage Posts: 6,498 iTrader: (3)	i thought they went thru something like this before as well turned out they were moving location or something. could be wrong. __________________ 02 Tiag e46 M3\|6MT\|GC plates\|MCS c.o.\|GC race control arms\|GC bushings & bearings\|BW eng. & tran. mounts\|subframe kit\|BW race shifter\|BW Jaffster knob\|Euro header\|Eisenmann sport\|K&N c.a.i.\|Seibon CF hood\|CSL bumper\|CSL brakes\|RS19s\|SS lines\|half cage\|Recaro profi\|Profi 2 harness\|race pulleys\|BMWpedals\|Apex studs\|1995 Ford Probe gt chump car\|

09-22-2011, 10:31 AM	#3
ES_TRADER Colonel Drives: 328i, 335i, M3, 535i, X5, 36M Join Date: Oct 2010 Location: OC Posts: 2,369 iTrader: (3) Garage List 2012 328i E92 [5.00] 2013 X5 [0.00] 2013 335i F30 [0.00] 1990 Toyota Previa [0.00] 1997 E36 M3 [5.00] 2011 E92 M3 [0.00] 2011 535i [0.00]	ive dealt with Simon on numerous occasions...with the most recent transaction occurring about 6-7 weeks ago...ive met him in person, he seems like a great guy...he's always delivered on his promise to me and has always called me personally to follow up on anything that i purchased from him or had him do....i couldnt imagine him being shady...when was the last time you made contact? i know he goes to HK like every 3 weeks for business dealings so maybe he's just out of the country?

09-22-2011, 10:59 AM	#7
DirtyJersey Private Drives: M3 Join Date: Jun 2009 Location: North Jersey Posts: 50 iTrader: (0)	Yes, I agree. I think two months is a bit excessive in terms of acceptable time to respond but it is what it is. I’m giving him the benefit of the doubt but my intuition tells me otherwise and it sounds like he…..we’ll I’ll hold off on any comments here and let him hopefully respond. I’m giving him another opportunity since he was very helpful to this point. “The Tech” , that is the same thing I get when I call. The odd thing is our communications went from pretty good to…….dead, gone, nothing haven’t heard a peep from him or even anyone when I call….no-one picks up. I know that he does travel out of country and stuff which is fine but at least an acknowledgment would be nice. I know he’s been trying to rebuild his reputable after having some of his employees run his place down (which I was unfortunately the bad recipient of in this) but this isn’t helping the cause. Last I tried contacting him was last week by trying to call him on different days at all different times which is why I’m asking if he is even still in business. It’s been frustrating to say the least.

09-22-2011, 11:02 AM	#8
THE TECH BimmerPost Supporting Vendor Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas Posts: 11,896 iTrader: (39)	Have you tried calling from another number in case he is screening his calls? If you want, I can try to pass by there sometime next week and see if they are in business still. __________________ Check us out on Facebook at BPMsportLabs

09-22-2011, 12:52 PM	#10
0-60Motorsports Captain Drives: BMW M3 JB 04 Coupe Join Date: Aug 2007 Location: Kingdom of Bahrain Posts: 867 iTrader: (1)	GL with finding where they moved. keep us updated. __________________ Current Mods: GC Coilovers, Eibach Sways, RE RTABs/RSMs/RCAs, INTRAVEE II + Alpine KCA-420i, Black Roundels, ///MFEST Badges, Depo's, Screen protector for OEM 16:9 display, VCSL Bumper + Race Lip, CF Boot, CF Rear Diffusor, DIETZ TV in Motion, AP Headers, RT Cats, Oem exhaust + 80mm tips, Z8 Starter Button, Lamin-X, GM SMG Paddles, 0-60 Steering, OEM CSL interior, OEM CSL Intake, EVOLVE Tune, BBS CH's, 3K AE's & Low Beams, FX-R Proj

09-22-2011, 02:03 PM	#11
Templar Lieutenant Colonel Drives: 2011 E92 M3 Join Date: Feb 2009 Location: NC Posts: 1,699 iTrader: (1) Garage List 2011 BMW M3 [5.00]	Didn't this happen with some other company here on the forum? They "moved" or something and didn't let any of their customers know, and people were asking and trying to contact them and no one could? I mean yea I try to give people the benefit of the doubt, but that is just piss poor business... If you're moving, and in contact with customers, at least WARN them that you might be out of the loop for a while during the move, and you'll contact them again as soon as possible. I guess that's just me... __________________ '11 BMW E92 ///M3 - ZCP and DCT '11 Ford F-150 XLT - Supercrew, 4x4, Ecoboost V6, Chrome/Convenience Package, Tow Package

09-22-2011, 02:24 PM	#14
xchosun1x FNG Drives: JZB 2008 E92 M3 DCT Join Date: Nov 2009 Location: Los Angeles Posts: 2,043 iTrader: (9)	dont worry too much. they are around and simon is a trust worthy guy. i've dealt with him on numerous occasions. Regardless, they should still be in contact with you regarding this matter. __________________ The R's Tuning / Bloodbath Clothing / WWC / 90210 wrap / Scribble Pad Studios

09-22-2011, 02:30 PM	#15
chris s Brigadier General Drives: 2012 e92 M3 Join Date: Oct 2008 Location: New York Posts: 4,551 iTrader: (8)	I just spoke to simon via IM about an order. He's away on business, out of the country overseas until Tuesday. Hope this helps somewhat. __________________ 2012 MR e92 M3 DCT, fully loaded... ESS NA V2 Tune, Akra/Challenge Sport, KW Sleeve, OEM GTS rims, Volk TE37 SLs 2008 e92 M3 Coupe 6MT \| AW/BLK Extended...SOLD!

09-22-2011, 02:48 PM	#18
DirtyJersey Private Drives: M3 Join Date: Jun 2009 Location: North Jersey Posts: 50 iTrader: (0)	Chris s , thanks man. You seem really keen on helping a fellow fanatic out man. Appreciate the good looks. I hope that is the case and this gets resolve for my sake

09-22-2011, 03:21 PM	#19
THE TECH BimmerPost Supporting Vendor Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas Posts: 11,896 iTrader: (39)	If there is only one person at this company, best find another place for future business. __________________ Check us out on Facebook at BPMsportLabs

09-22-2011, 03:45 PM	#20
PINHEAD Motorsport Passion!!! Drives: E92M3/997.2RS Join Date: Feb 2011 Location: Los Angeles Posts: 805 iTrader: (6)	Simon is on business overseas and will be back at the beginning of october. Talked to him earlier this month and have been his customer for years, never let me down __________________

09-22-2011, 07:34 PM	#21
J08M3 Major General Drives: 2011 M3 COUPE Join Date: May 2008 Location: NEW YORK Posts: 6,015 iTrader: (8)	Exactly why I've posted before that you can't get pre painted andexpect a match. Good luck finding them __________________

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