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      04-17-2011, 06:23 AM   #1
GregW / Oregon
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Rasmussen BMW sold

After over 60 years of family ownership, Portland's Rasmussen BMW & Mini, along with their two Mercedes dealerships (Portland & Wilsonville) have been sold to Lithia Motors. Hope their service doesn't go downhill. I bought my first new BMW from them 38 years ago.
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      04-17-2011, 07:46 AM   #2
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I was thinking the same thing, I hope the employees don't lose there jobs, I've had good service there for many years.
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      04-17-2011, 11:25 AM   #3
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      04-20-2011, 12:21 AM   #4
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I actually knew this was going to happen many months ago...someone I know works for Lithia and told me it was a done deal.

I too hope their customer service doesnt go downhill, esp since I just got back into a BMW yet again.
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      04-20-2011, 12:22 AM   #5
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Greg,

Do you ever go to any car meets or trackdays?...would like to hear your Eisenmann Exhaust.

I also considered your Dinan suspension but ended up going with Ground Control kit as they have camber plates with it.
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      04-20-2011, 06:35 PM   #6
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We're all still here to provide the same experience you've been accustomed to receiving.

In many ways I see this as a positive.
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      04-20-2011, 06:37 PM   #7
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Portland BMW

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We're all still here to provide the same experience you've been accustomed to receiving.

In many ways I see this as a positive.
In what ways? More resources? I worry once control moves out of the area it becomes just one of a chain of businesses to the ones running it.
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      04-20-2011, 06:56 PM   #8
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Technical support, resources and a plethora of other things that come with working under a larger umbrella.
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      04-24-2011, 03:15 PM   #9
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Technical support, resources and a plethora of other things that come with working under a larger umbrella.
Is Lithia based out of Oregon?
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      04-25-2011, 05:43 AM   #10
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Their first few dealerships were in southern Oregon.
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      04-26-2011, 10:01 PM   #11
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Thanks 933 911,
They started in Ashland, Or.

http://www.lithiacareers.com/OurHistory.htm
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      05-25-2011, 08:53 PM   #12
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Quote:
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Technical support, resources and a plethora of other things that come with working under a larger umbrella.
Hey Ty!! It's great to have you there at Lithia.
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      05-25-2011, 08:58 PM   #13
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Lithia transition

A longtime employee I spoke with today says he has reservations. The transition planning was not as organized as he was hoping for such a large organization.
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      05-28-2011, 01:10 AM   #14
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whoa, Rasmussen is gone? I bought my first bmw(the one im driving right now) there. Such a great experience. Made me feel totally different about driving a "car".

I really hope Rasmussen still maintain its fame. They were doing great in sales too I believe?
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      05-30-2011, 10:21 PM   #15
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Rasmussen not BMW of Portland

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whoa, Rasmussen is gone? I bought my first bmw(the one im driving right now) there. Such a great experience. Made me feel totally different about driving a "car".

I really hope Rasmussen still maintain its fame. They were doing great in sales too I believe?
I bought my first new BMW there in 1973! We can only hope Lithia keeps the good people and don't interfere too much.
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      07-20-2011, 01:14 PM   #16
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So much for not changing much..... since they have taken over I have noticed the place has become a ghost town for much of the week (at least when I've been in for service) and I have overheard service telling customers they can no longer top off the oil for vehicles that are still under warranty/free maintenance (i can't wait to hear this myself as my wife's 2011 X5 50 takes a quart every ~750 miles)...I also just learned that my SA was "let go" if you can put that "nicely"....Kuni has never given me the time of day and now Portland leaves a pretty bad taste in my mouth...so where now? I guess I need to give them a shot to treat me right but the bridge is burning....
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      07-20-2011, 10:09 PM   #17
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Changes

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So much for not changing much..... since they have taken over I have noticed the place has become a ghost town for much of the week (at least when I've been in for service) and I have overheard service telling customers they can no longer top off the oil for vehicles that are still under warranty/free maintenance (i can't wait to hear this myself as my wife's 2011 X5 50 takes a quart every ~750 miles)...I also just learned that my SA was "let go" if you can put that "nicely"....Kuni has never given me the time of day and now Portland leaves a pretty bad taste in my mouth...so where now? I guess I need to give them a shot to treat me right but the bridge is burning....
They dumped the detailer they'd been using (Uptown Auto Detail) and are charging $60/hr for some kid to do it in house.
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      07-21-2011, 12:16 AM   #18
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damn... so what we worried about is now the reality, correct?

How about SA and technicians and stuff? Are they all the same?

Rasmussen was such a nice little dealership. I guess I won't be getting my next BMW there.
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      07-21-2011, 09:20 AM   #19
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I know I have seen new faces; I think they brought the service manager from Kuni....and I have heard of others that will be leaving...1200 mile service in a few weeks so we'll see
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      07-29-2011, 05:15 PM   #20
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damn... so what we worried about is now the reality, correct?

Rasmussen was such a nice little dealership. I guess I won't be getting my next BMW there.
Guy I work with says his SA that he's dealt with for years is gone.
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      07-30-2011, 10:54 AM   #21
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I had a fantastic 10K mile check just last week. Not sure what you saw, but the lobby was hopping with clients and service staff. I was greeted promptly, had a great conversation with my service manager, got a brand new 335 coupe as my loaner and got my car back in perfect shape. Everyone there seemed happy and positive.

Maybe your visit was during a transition period as the new management team was transitioning in? During an acquisition there will always be changes as you assimilate the new entity... losing a few people and cost cutting measures are expected.
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      07-31-2011, 08:29 PM   #22
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I had a fantastic 10K mile check just last week. Not sure what you saw, but the lobby was hopping with clients and service staff. I was greeted promptly, had a great conversation with my service manager, got a brand new 335 coupe as my loaner and got my car back in perfect shape. Everyone there seemed happy and positive.

Maybe your visit was during a transition period as the new management team was transitioning in? During an acquisition there will always be changes as you assimilate the new entity... losing a few people and cost cutting measures are expected.
Good to hear. I will avoid posting hearsay until I have more experience with them.
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