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      02-19-2011, 02:57 PM   #45
masamune
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Quote:
Originally Posted by GOLFFRR View Post
customer service use to be 80% of the award now it is only 10% of the vote for the award. Sales and profit in both parts and new cars is what it has become now. since we sell are cars and parts so cheap maybe thats why we didn't win it this year hahaha
Quote:
Originally Posted by Mako View Post
Profit margins! Probably should avoid all these dealers as they discount the least! Hahaha
These are both probably fair statements, because I can say it is the case for one of the dealerships I know on this list.
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      02-19-2011, 05:17 PM   #46
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United BMW... Hahaha I have been less than impressed with their customer service.
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      02-19-2011, 05:40 PM   #47
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Quote:
Originally Posted by lionheart90k View Post
seriously dreyer and reinbold? they won't even replace a rusting caliper part..... and they say it is not warrantiable... b'cos it won't cause damage...
sells cars at MSRP only... and umm... have little knowledge about M Parts

Andre
Agreed. That and I always am treated like just another number in line and not an actual customer. I am excited to see Tomkinson made it for the first time. I have been very happy with them. Congrats!
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      02-19-2011, 08:59 PM   #48
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White Plains, NY and Mt. Kisco, NY are on the list
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      02-19-2011, 09:01 PM   #49
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Classic BMW in Plano, TX does not deserve the award. When I was buying my M3. I offered cash for my car and requested $2000 over invoice to the SA. I get a call from the general manager stating that at that price they would not be interested in my business and if I wa serious about trying to own an M3 to come back with a better price. I told the guy that I guess he not also interested in servicing my vehicles either. Guy a freaking jerk.
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      02-19-2011, 09:59 PM   #50
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lol not even san francisco bmw their horrible
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      02-19-2011, 10:51 PM   #51
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Quote:
Originally Posted by Malekreza11 View Post
Crevier BMW is a garbage dealership now and it wins an award?

They used to be good, but now?!?
Crevier is GARBAGE.
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      02-19-2011, 11:36 PM   #52
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Got my first BMW at BMW of Bridgeport... and I have to say they were just OK.

INSKIP BMW has been great - with one exception which they did a great job correcting. I'm surprised they didn't make it to the list. My CA & SA are great.
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      02-19-2011, 11:38 PM   #53
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Quote:
Originally Posted by benmoooon View Post
THeres a dealership called Peter Pan BMW ?!?!?!?!
Yeah it's close to SFO International. My GF went there for service before she loved it.


Yeah I need to show this list to Peake BMW in NOLA and say "fuck you'll"!!!!
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      02-19-2011, 11:57 PM   #54
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Hoosier dealers are dominating.
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      02-20-2011, 12:31 AM   #55
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Mine is on there. The sales people suck but my SA is the best around
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      02-20-2011, 01:18 AM   #56
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My closest dealer is Valencia BMW and I can tell you right now, SERVICE did not play a role in that award. lol
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      02-20-2011, 02:04 AM   #57
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Quote:
Originally Posted by RyanDe680 View Post
how much did they pay to be on it?
Who do u recommend in the Chicago-land area for BMW service?


Thanks
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      02-20-2011, 12:04 PM   #58
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Congrats (again!) to Flemington BMW in N.J.
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      02-20-2011, 02:13 PM   #59
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      02-20-2011, 03:59 PM   #60
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Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
Big

Patrick BMW needs to be on that list.
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      02-20-2011, 04:05 PM   #61
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wow, sandia bmw made it to the list, I'm not surprise, service is one of the best, They are very profesional and knowledgeable people...Congrats Sandia.
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      02-20-2011, 04:06 PM   #62
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Where's the list for the 32 Bottom Feaders?
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      02-20-2011, 11:19 PM   #63
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That's why I see pleasanton plate frames in San Jose all the time! Btw, great looking sig avery
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      02-21-2011, 12:29 AM   #64
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Surprised Hassel didn't make it this year..
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      02-21-2011, 10:06 AM   #65
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Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
+1

I can't believe Elmhurst made it either.
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      02-21-2011, 11:02 AM   #66
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Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
i being one of those. i dont even go there to get parts and its 2 miles away from my house. i go to patrick 15 miles away or jacobs 25 miles
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