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      10-08-2010, 07:23 PM   #1
bulldog x6
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WARNING: AVOID Brookfield (BCE) Place Car Wash - Clean Car Co

WARNING: AVOID Brookfield Place Car Wash - Clean Car Co

I wanted to share my experience with the m crowd :

I dropped off my 335 this morning at 8am for the top of the line "works" package, which includes a 3 step exterior detail (wash, polish, wax) & full interior cleaning. The total cost came out to about $425 or so; fine by me as long as the job is done right (and I was assured it would be done "professionally"). There were handfuls of cars down there they worked on that looked 10/10 and cost 10x as much as mine so I figured I was in safe hands.

The results were extremely disappointing. When I showed up at 5:30 (as I told him after called 2 times in the afternoon asking what was going on with the car; he said it wasn't busy and should be done mid aft) he was still trying to towel off the car. I would not be surprised if this was his first detail EVER, as I could do a better job and I have never picked up a detailing tool in my life.

Summary
-tire shine over spray all over the rims and looks like it stained my matte black rims. He says its tire shine and not rim cleaner (which I instructed him to NOT use, soap and water only).
- sediment from polish left all over exterior of car - I pointed out that it was in the trunk jam and he hurried over with a polishing cloth to wipe it up.
- dust all over interior - he never cleaned or wiped the dash
- water spots all over mirrors and every window
- paper towel on tires
- sediment in kidney grill
- swirl marks all over hood

I will post the pictures shortly (took so many camera ran out of batteries). My girlfriend was even disappointed and noticed things that weren't right.

I tried to call them tonight but they don't even have a voicemail box; I will be paying them a visit Tuesday to show the pictures and express my dissatisfaction.

Avoid this place at all costs!

Please leave comments/opinion in thread below; more pictures there as well
http://www.e90post.com/forums/showth...35#post8130835










Last edited by bulldog x6; 10-11-2010 at 01:37 PM.
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      10-11-2010, 12:12 AM   #2
veightkiller
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Where is this place?
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      10-11-2010, 01:21 AM   #3
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I have heard of similar stories of this place and the detailers in Square One.
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      10-11-2010, 01:31 PM   #4
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Quote:
Originally Posted by veightkiller View Post
Where is this place?
downtown Toronto
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      10-12-2010, 12:59 PM   #5
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That's brutal. Hope supervisor/management makes things right when you go to see them. Thanks for the heads up.
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      10-12-2010, 03:50 PM   #6
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That really sux,,, but honestly ur safest bet is to go with a BMW dealership spa. I got a good deal at BMW Mississauga for $250 int/ext detail. They did a solid job.

Anyway thanks for the heads up!
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      10-12-2010, 07:34 PM   #7
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issues resolved now, pics to come
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      10-12-2010, 11:40 PM   #8
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Quote:
Originally Posted by sharo7390 View Post
That really sux,,, but honestly ur safest bet is to go with a BMW dealership spa. I got a good deal at BMW Mississauga for $250 int/ext detail. They did a solid job.

Anyway thanks for the heads up!
Avoid BMW Spa as well.
Go to a good independent detailer.
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      10-13-2010, 12:50 PM   #9
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Quote:
Originally Posted by STALKER View Post
Avoid BMW Spa as well.
Go to a good independent detailer.
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