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      02-17-2006, 06:37 AM   #1
firewired
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Think BMW will drop included maintenance

First Mercedes got rid of their included maintenance plan, now Audi who was the first to have it, and has had it for like a million years is dropping it, can BMW be next?

http://www.autonews.com/apps/pbcs.dl...2/SUB/60212018

My thinking is that BMW's main competitors no longer have it so BMW who has only recently come to the included maintenance game might not feel they have to keep it. I also thought that it might be increasingly expensive as the euro continues to be strong against the dollar. What do you all think?
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      02-28-2006, 10:58 PM   #2
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Dropping free maintenance?

Hard to predict--right now it gives BMW a marketing edge. I feel it may sway a few people on the edge, but many buyers in this segment go with the car they want regardless of whether there is free maintenance. For me, I feel it's a nice perk, but I won't change my buying choice because of it. BMW may decide it doesn't pay for itself in increased sales.
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      03-01-2006, 08:49 PM   #3
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I doubt it. I remember that BMW was saying that is what is going to differentiate themselves from the competition. However, I'd actually prefer that the price of the car drops and the maintenence goes away. I don't think that it's worth it, but nice to have.
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      04-15-2006, 07:41 PM   #4
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      04-15-2006, 08:58 PM   #5
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Apparently Audi of Americas strategy is giving you the choice to opt for the included maintainence for an additional $550 at the time of purchase.
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      04-15-2006, 09:37 PM   #6
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Quote:
Originally Posted by firewired
Apparently Audi of Americas strategy is giving you the choice to opt for the included maintainence for an additional $550 at the time of purchase.
From BMWs perspective, its not a bad idea cause who the hell wouldnt pay the extra 500 bux to get the free oilchanges, ud almost have to be nuts not too. but it would seriously tick me off if they did that, cause thats just being cheap. they make a killing in profits.
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      09-24-2007, 04:29 PM   #7
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Quote:
Originally Posted by hotsand5 View Post
I doubt it. I remember that BMW was saying that is what is going to differentiate themselves from the competition. However, I'd actually prefer that the price of the car drops and the maintenence goes away. I don't think that it's worth it, but nice to have.
You don't think it's worth it? I think it's plenty worth it. The Mercedes maintenance was a joke though.
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      09-24-2007, 04:38 PM   #8
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Here in the US BMW is advertizing free maintenance fairly heavily, so I doubt they get rid of it any time soon
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      09-24-2007, 04:56 PM   #9
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all of BMW's commercials recently are talking about how they have "free" maintanence etc.
I don't think they will drop it any time soon
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      09-24-2007, 07:04 PM   #10
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Quote:
Originally Posted by DaveO View Post
From BMWs perspective, its not a bad idea cause who the hell wouldnt pay the extra 500 bux to get the free oilchanges, ud almost have to be nuts not too. but it would seriously tick me off if they did that, cause thats just being cheap. they make a killing in profits.
You realize the maintenance plan covers more than just the oil changes? I just had my front rotors and pads replaced and power steering fluid flushed for free.
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      09-24-2007, 07:09 PM   #11
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I was told by my salesman when I purchased my car 2 weeks ago that BMW wont continue to offer free scheduled maintenance for very much longer, sure it could have been a sales ploy...but it's what I heard.
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      09-24-2007, 07:25 PM   #12
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Things I've gotten for free from BMW:
99 323i - AC compressor, new belts
04 325ci - driveshaft, clutch, flywheel, pads, rotors, window trim...I think that's it. Not to mention the cost of installing all the stuff too

Yeah, the service is worth it
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      09-24-2007, 08:37 PM   #13
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Hi everyone, I'm fairly new to this forum. FYI... I'm a warranty manager here at our local dealership. As far as the maintenance being removed in the future, it's not true. Free maintenance is included for 4years/50,000 miles. It includes, oil services, brake fluid flushes, wiper refills, front and rear brakes (pads, rotors, and brake sensors). AC and alternator drive belts. Your clutch, microfilters, parking brake cable, parking shoes, and body inspections. I hope this helps
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      09-24-2007, 09:06 PM   #14
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Warranty vs. maintenance

Quote:
Originally Posted by cowmoo32 View Post
Things I've gotten for free from BMW:
99 323i - AC compressor, new belts
04 325ci - driveshaft, clutch, flywheel, pads, rotors, window trim...I think that's it. Not to mention the cost of installing all the stuff too

Yeah, the service is worth it
The AC compressor, driveshaft and window trim would be warranty items, not replaced under the free maintenance plan. Still a nice perk, especially for the E46 M3 which had those expensive valve adjustments.
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      09-24-2007, 09:16 PM   #15
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Quote:
Originally Posted by hotsand5 View Post
I doubt it. I remember that BMW was saying that is what is going to differentiate themselves from the competition. However, I'd actually prefer that the price of the car drops and the maintenence goes away. I don't think that it's worth it, but nice to have.
Problem is, if they drop the maintenence, they won't drop the price of the car.
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      09-24-2007, 10:02 PM   #16
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BMW just introduced included Assist basic service for the full 4 years warranty with the option, so I don't think that Full Maintenance is going away any time soon. Actually, I think that this is reassurance that including these services really works as a sales advantage over the rest of the competition.

Especially with the increase of leases, these services vitually secure excellent condition CPO's at 3 year's time for further sale advantages...
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      09-24-2007, 10:33 PM   #17
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Quote:
Originally Posted by GregW / Oregon View Post
The AC compressor, driveshaft and window trim would be warranty items, not replaced under the free maintenance plan. Still a nice perk, especially for the E46 M3 which had those expensive valve adjustments.
Ohh...ok. I was thinking warranty, not maintenance plan. Still, free pads, rotors, oil, wipers, etc is nice.
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      09-24-2007, 11:25 PM   #18
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I doubt it will go away. I do wish BMW would make it an option though. I would much rather take the money and use it toward maintenance/repair bills at a private shop.
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