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      08-05-2010, 10:35 PM   #1

Drives: EM Siree
Join Date: Aug 2010
Location: Puerto Rico

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Unhappy Tracking problems

So, my dad ordered a ZCP M3 coupe on June 18th. I had been tracking pregress on the BMW USA site until I found out about the phone service and ship tracking. I used the phone service the first time about 2-3 weeks ago, the online site said awaiting production at the moment, and the phone status was production completed, awaiting transport, and they both still are on the same status. I know the Fidelio (cargo ship) left on the 4th and I tried using the tracking site with the car's vin but no results showed up. Has this happened to anyone else or has anyone ordered the car in a period of time close to this one?

Extra info:
  • The car has to be shipped to Puerto Rico from the US but I don't think that would take more than 5 days.
  • The inquiry says port location: SSIPOA (Brunswick)
  • the initial VIN characters are WBSKG9C53B
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      08-05-2010, 11:30 PM   #2

Drives: BMW M3 e90
Join Date: Jun 2010
Location: NoVA

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Not exactly sure but it might have something to do with the factory being closed and general slowdown during the month of August.
2011.5 JB/FR/ZCP/ZP2/ZCV/DCT/Heated Seats

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      08-06-2010, 05:55 AM   #3
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Drives: '11 E92 M3 ZCP 6MT
Join Date: Apr 2009
Location: Brooklyn to SoHo NYC

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You have to call your dealership and ask your Customer Advisor to look up shipping info,- it really takes them a minute to find out exactly where the car is.
Don't go by 800# or website,- those are not going to give you most accurate info.
'11 E92 M3 ZCP SG 6MT Tech Sound USB Heat Cloth Aluminium Sunshade
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tracking track problem

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