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      04-28-2010, 03:12 PM   #1
MMMorish
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LUX H8's being recalled!!

I just got an email saying that certain LUX H8's are being recalled back because of a problem that may damage the car.

Did anyone else get this email??

http://www.namotorsports.net/docs/luxrecall.pdf
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      04-28-2010, 03:14 PM   #2
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i did as well...
going to shoot for the full refund..

sad bc i really like the product also
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      04-28-2010, 03:17 PM   #3
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Quote:
Originally Posted by xchosun1x View Post
i did as well...
going to shoot for the full refund..

sad bc i really like the product also
If I get the refund, what am I going to get now!?!? AiB's aren't bright enough, OSS's are too expensive, and the other brands all suck!
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      04-28-2010, 03:19 PM   #4
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i hear ya....
i was always trying to find the right angel eye kit....thought Lux was it.

i might stick w oem for a while until i know for sure
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      04-28-2010, 03:20 PM   #5
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Quote:
Originally Posted by xchosun1x View Post
i did as well...
going to shoot for the full refund..

sad bc i really like the product also
Yup ... I love my LUX

Quote:
Originally Posted by MMMorish View Post
If I get the refund, what am I going to get now!?!? AiB's aren't bright enough, OSS's are too expensive, and the other brands all suck!
I was thinking the same thing ...
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      04-28-2010, 03:54 PM   #6
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One could always send the Lux kit back for "repair", as they call it - they will extend the wires so the little black box is external to the light housing. Not ideal, but at least one could retain the functionality of the Lux kit.

I'm going on a two week+ driving trip from Canada down to Los Cabos next week, and catching Bimmerfest on the way back - I wonder if I should risk it, or should I take the Lux kit out???
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      04-28-2010, 03:57 PM   #7
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Quote:
Originally Posted by TTBear View Post
One could always send the Lux kit back for "repair", as they call it - they will extend the wires so the little black box is external to the light housing. Not ideal, but at least one could retain the functionality of the Lux kit.

I'm going on a two week+ driving trip from Canada down to Los Cabos next week, and catching Bimmerfest on the way back - I wonder if I should risk it, or should I take the Lux kit out???
I really havent noticed anything odd or any over heating from the lux kit....

but i wouldnt know how to monitor overheating problems without popping the hood to check...

however, just the fact that it is recalled is unsettling....

Im taking mine out today...bc you just never know when it can go wrong
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      04-28-2010, 04:08 PM   #8
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Quote:
Originally Posted by xchosun1x View Post
I really havent noticed anything odd or any over heating from the lux kit....

but i wouldnt know how to monitor overheating problems without popping the hood to check...

however, just the fact that it is recalled is unsettling....

Im taking mine out today...bc you just never know when it can go wrong
Same here. The thing I don't like is that it will have an external black box and inline fuse, meaning I have to drill a hole in my headlight housing. Not so sure I want to do that.

Time to lower your price OSS!
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      04-28-2010, 04:21 PM   #9
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I just checked my kit, it says 07/2009 on it

I was one of the first to get the LUX H8 last year.

I called the 800 # in that recall letter, and I am apparently not affected.

YAY!
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      04-28-2010, 04:32 PM   #10
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Quote:
Originally Posted by slammedm3 View Post
I just checked my kit, it says 07/2009 on it

I was one of the first to get the LUX H8 last year.

I called the 800 # in that recall letter, and I am apparently not affected.

YAY!
hmmm i'll have to check on that as well
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      04-28-2010, 04:32 PM   #11
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I'm not sure I understand. Are you guys suggesting that they haven't fixed the problem on new production and that would be an option still? Or are you concerned that their whole design is flawed?

This is terribly ironic, as ordering these was on my list for this week......
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      04-28-2010, 04:33 PM   #12
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Quote:
Originally Posted by slammedm3 View Post
I just checked my kit, it says 07/2009 on it

I was one of the first to get the LUX H8 last year.

I called the 800 # in that recall letter, and I am apparently not affected.

YAY!
So your is external anyways ... ?
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      04-28-2010, 04:46 PM   #13
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Shit just got mine last week. I have the 6000k version though. Did they say specifically which version is affected? I gotta read the bulletin.
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      04-28-2010, 04:47 PM   #14
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lol
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      04-28-2010, 04:48 PM   #15
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yup, i just got the second set yesterday after the first set blew both my headlights, the email described exactly what happened in my car,
love paying duty twice and having a general pain in the ass with this product, now gotta ship these back, splendid.
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      04-28-2010, 04:53 PM   #16
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Hey Everyone,
I want to start off saying that i never expected this to happen, but unfortunately it is something that is serious. There has been an issue with one of the power supplies, and because of the heat that bulds up inside the housing, it had caused damage to the power supply, short circuited, and then caused damage inside the headlight housing

The fix for these is quite simple and will be relatively quick as well. The wires will be long enough so that the power supply can still be hidden, and no modifications will be needed to your headlight, the headlight housing, or the car. These will remain 100% plug and play.

I wish this had never happened, but unfortunately we are taking responsibility for it and issuing this recall to prevent other issues.
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      04-28-2010, 04:55 PM   #17
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As some people mention, they aren't experiencing any problems. Out of about 500 power supplies currently out there, only 2 have had issues, so by No Means, is this something major and it doesnt reflect on the quality of the product as well.

This recall is just to Prevent any issues, nothing more then that. So i highly discourage you from returning the product.

Last edited by mds82; 04-28-2010 at 05:08 PM.
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      04-28-2010, 04:56 PM   #18
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Quote:
Originally Posted by 808E90 View Post
So your is external anyways ... ?

nope, its still internal. but it uses a different power supply. the issue is the power supply in all the newer ones are different from MY power supply.

my power supply can remain inside the housing because it doesnt hit up (knock wood)
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      04-28-2010, 04:59 PM   #19
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Quote:
Originally Posted by mds82 View Post
Hey Everyone,
I want to start off saying that i never expected this to happen, but unfortunately it is something that is serious. There has been an issue with one of the power supplies, and because of the heat that bulds up inside the housing, it had caused damage to the power supply, short circuited, and then caused damage inside the headlight housing

The fix for these is quite simple and will be relatively quick as well. The wires will be long enough so that the power supply can still be hidden, and no modifications will be needed to your headlight, the headlight housing, or the car. These will remain 100% plug and play.

I wish this had never happened, but unfortunately we are taking responsibility for it and issuing this recall to prevent other issues.
So the realy box can still be hidden inside of the light housing? Or will we have to re route the relay box to the outside of the housing?
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      04-28-2010, 05:06 PM   #20
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Quote:
Originally Posted by mds82 View Post
As some people mention, they aren't experiencing any problems. Out of about 500 power supplies currently out there, only 2 have had issues, so by No Means, is this something major and it doesnt reflect on the quality of the product as well.

This recall is just to Prevent any issues, nothing more then that. So i highly discourage you from returning the product. The fix will be quick and painless, and it will not cost anything as well.
will canadian customers be covered on this free fix, cause the fineprint says only USA gets prepaid shipping...

I dunno, you guys have been very responsive and honest in dealing with my faulty kit, but I am kinda losing my wits now - I know it isnt your fault to say the least, but it is what it is...
I dont mind talking privately via email if you guys can do something for me, but I am just a little ticked...
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      04-28-2010, 05:11 PM   #21
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Quote:
Originally Posted by 808E90 View Post
So the realy box can still be hidden inside of the light housing? Or will we have to re route the relay box to the outside of the housing?
I will be providing pictures and everything, but the power supply box Will need to be mounted externally of the headlight housing.
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      04-28-2010, 05:25 PM   #22
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Quote:
Originally Posted by niqui View Post
will canadian customers be covered on this free fix, cause the fineprint says only USA gets prepaid shipping...

I dunno, you guys have been very responsive and honest in dealing with my faulty kit, but I am kinda losing my wits now - I know it isnt your fault to say the least, but it is what it is...
I dont mind talking privately via email if you guys can do something for me, but I am just a little ticked...
+1 USA or not, we bought off of North American Motorsports and Canada is part of North America. Why shouldn't we get pre-paid shipping?

Quote:
Originally Posted by mds82 View Post
I will be providing pictures and everything, but the power supply box Will need to be mounted externally of the headlight housing.
So this means that we'll have to drill into our headlight housing?
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